Workplace Support Lead
Cushman & Wakefield

Job Info

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Job Title
Workplace Support Lead
Job Description Summary

Job Description

Job Title: Workplace Support Specialist LEAD

Workplace Operations

Workplace Office Operations/Office Services

Job Description

• Perform general office duties as required, including internal logistics, client problem-solving, receiving incoming shipping and more as needed.
• Insure facilities are maintained in proper working order at all times and that repairs and maintenance are performed quickly, correctly and efficiently.

• Maintain a neat, clean, safe, healthy, productive, and uninterrupted work environment.

• Answer phone calls promptly and professionally, including calls to the main line, internal phone calls and internal help desk
• Assist employees and customers in a professional, efficient, and courteous manner

• Track projects via specialized applications and logbook

• Provide professional, timely, courteous and accurate service to employees and customers
• Be able to learn quickly and follow detailed instructions
• Answer questions and solve problems independently by utilizing a variety of resources to provide accurate information.
• Greet customers with a smile and maintain a tidy work area.
• Welcome visitors and follow all visitor and Security procedures.
• Support multiple service areas proficiently while maintaining expertise.
• Follow the daily schedule closely, relieve team members for breaks and/or lunches as assigned.
• Understand and follow tasks for all assigned areas.
• Perform daily responsibilities with initiative (i.e. opening/closing tasks, stocking supplies, completing requests, meeting deadlines).
• Be familiar with Cushman & Wakefield policies and procedures and Adobe policies and procedures as they relate to the position and job description

• Maintain adequate stock of supplies/forms in customer areas

• Complete reports in an accurate and timely manner.
• Assist with special projects as requested.

• Process domestic/international shipments

• Assist and coordinate visitor registration for events, to include communication with event owners to ensure everything is ready in time for a given event.

Hiring Requirements

• Ability to interact with a diverse group, to work as a team player and to take the initiative

• Ability to interact with client and client employees, senior management, staff, and vendors as a service professional at all times
• Ability to prioritize workload and multi-task job duties in a fast-paced work environment

• Follow directions and policies
• Professionalism and the ability to interact well with others
• Flexible and energetic spirit
• Exhibit motivation and initiative
• Strong attention to detail

• Strong written and verbal communication skills
• Familiar with basic bookkeeping procedures
• Good analytical skills
• Provide consistently accurate service
• Ability to follow through and to help with tasks as a team player
• Ability to prioritize and multi-task job duties
• Dependability and maturity strongly required
• Perform mail services by delivering and processing shipments (FedEx, UPS, USPS)

• Two to three years general office administration or closely related experience
• Familiarly with Microsoft applications, especially Word, PowerPoint and Excel and a minimum typing speed of 35/wpm

• Wear safety steel toe shoes/boots in designated areas
• Ability to lift 40 pounds repetitively
• Position requires frequent reaching, bending, standing, and sitting for prolonged periods

• Operate company vehicles

• Professiona phone etiquette is necessary

• Some overtime on short notice based on workload and priorities

EDUCATION

• High School diploma or general education degree (GED).
• College degree and/or related experience and training strongly preferred.

• EXPERIENCE
• Minimum of two years of experience (or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job)

Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.

This job has expired.