VP Product Mgmt IT
One Call Medical, Inc.

Job Info

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VP Product Mgmt IT

Are you looking for an impactful role where you finish the workday knowing you helped someone? Whether you're joining our care coordination team or playing a supporting role, the work you do every day helps us collectively reach our mission of "getting people the care they need when they need it." We believe that by staying committed to our core values of Think Big, Go Fast, Deliver Awe,and Win Together, we can positively impact the lives of the injured workers we serve and get them back to the things that matter most in life.

Salary Range: $135700 - $278300 Salary

This compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At One Call, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $135700 - $278300 Salary

Benefits Summary:
In return for your commitment to our company's mission, we offer a vast array of benefits to help support the whole you.

• Opportunities to work from home

• Competitive wages with opportunities to earn annual merit increases

• Paid development hours to use for professional and community development!

• 18 days of Paid Time plus 8 company holidays, and 2 personal days per year

• $1,000 Colleague Referral Program

• Enterprise Recognition Program rewarding colleagues for their extraordinary work

• Exclusive discounts on travel, activities, and merchandise via work discount program

• Colleague Assistance Program that provides free counseling and financial services

• Tuition Reimbursement Program including certifications

• Quantum Health: A healthcare navigation platform to help our colleagues make the best, most cost-effective healthcare decisions

• Medical, dental, and vision insurance

• Pre-Tax FSA and HSA health savings accounts

• 401(k) matching

• Company paid life insurance

• Company paid short term and long-term disability

• Healthcare concierge

• Pet Insurance

• The One Call Foundation which aims to help colleagues during unexpected emergencies, from car accidents to natural disasters.

JOB SUMMARY:

The VP, Product Management is an executive influencer responsible for managing product development, communicating status, prioritizing products and their enhancements and executing on initiatives that create the most value for One Call and its customers. This position is both internally and externally focused on product opportunities and acts as the primary liaison for coordinating product strategy and initiatives between the business and technology. This position supports but not limited to the areas of Operations, Sales, Finance, IT, Provider Network and Marketing to ensure One Call is building products to support the business goals. This position reports to the Chief Operating Officer.

GENERAL DUTIES & RESPONSIBILITIES:

• • Supports a product organization with an environment of high collaboration and continual alignment.
  • Partner with Business and Technology to establish new product roadmaps, new product ideation and development, and ensures appropriate alignment, roles and responsibilities, and successful performance.
    
  • Product Lifecycle Management: Oversee the entire product lifecycle, from concept to launch; Collaborate with cross-functional teams (engineering, design, sales, marketing, operations) to ensure successful product development.
    
  • Prioritization: Work cross functionally (business, FPA, operations and technology) to establish dependable and repeatable routines for business case development. Partners with senior leadership to ensure most critical, highest impact initiatives are prioritized for on time delivery.
    
  • Data-Driven Decision Making: Utilize data analytics to measure product performance and inform strategic decisions; Monitor key metrics and adjust strategies accordingly.
    
  • Team Leadership: Lead and mentor product managers, designers, and other team members; Foster a culture of innovation, collaboration, and continuous improvement.
    
  • Works with other Leaders in the organization to develop and share comprehensive product development roadmaps to gain organizational consensus and support for new products or product enhancements and their value to the business,
    
  • Provides a mechanism to determine the level of development investment required to deliver features and functionality specified in the product's roadmap, and
    
  • Provides a framework for the entire organization (e.g., IT, Marketing, Sales, Operations) to plan for the evolution and successful execution of the product's design.
    
  • Maintains product vision and other documentation to ensure changes in products, business priorities including integration needs, and technology advancements are captured and accurately maintained.
    
  • Manages product performance and creates an effective process for change management as issues arise or needed changes are identified.
    
  • Creates product enhancements through both process and technology changes to close gaps in delivery, improve overall efficiency, or increase market adoption.
    
  • Delivers high-performing products aimed at ensuring customer and partner retention and growth resulting in the realization of revenue and EBITDA goals. Translate product strategy into detailed requirements and prototypes.
    
  • Monitors all aspects of financial and non-financial performance of assigned products to ensure maximum adoption and profitability in relevant market(s).

EDUCATIONAL AND EXPERIENCE REQUIREMENTS:

• Bachelor's Degree (B.A. or B.S.) and/or a master's degree (M.A., M.S., or M.B.A), preferably in engineering, finance, supply chain, operations.
  
• Minimum of 10 years of a combination of product development and management experience.
  

GENERAL KNOWLEDGE, SKILLS & ABILITIES:

• • Experience in product strategy, competitive intelligence, market analysis and/or project management.
  • Experience managing lifecycle of product development.
    
  • Experience in the health services industry.
    
  • Certified Product Manager (CPM, CAPM) preferred.
    
  • Prior work experience in a fast-paced environment while prioritizing multiple tasks is helpful.
    
  • Must be able to effectively present information to clients and/or public.
    
  • Fluent understanding of MS Office (Word, Excel, and PowerPoint) as well as demonstrated skills in presentation.
    
  • Excellent written and oral communication skills.
    
  • Knowledge of principles and processes for providing superior customer service through needs assessment, meeting quality standards and evaluation.
    
  • Knowledge of business processes, quality control, and other techniques for maximizing the overall satisfaction of the customer.
    
  • Knowledge of word processing, database management, standard office procedures, programs, and medical terminology a plus.
    
  • Ability to write professionally in business communications and make presentations at client sites or online.
    
  • Exhibits a professional manner in dealing with others to work to build and maintain strong, working relationships.
    
  • Understands the implications of latest information for both current and future problem solving.
    
  • Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, and approaches to problems.
    
  • Effective use of core time, being self-directed. Ability to prioritize.
    
  • Looks for ways to help people and contribute actively.
    
  • Identifies complex problems and review related information to develop and evaluate options and implement solutions.
    
  • Communicates the ability to listen, comprehend and communicate effectively.
    
  • Creates and maintains strong relationships with sales team, departments, and accounts.
    
  • Perceives, resolves, and anticipates potential issues before they arise or escalate.

PHYSICAL/EMOTIONAL DEMANDS & WORK ENVIRONMENT:

• • For roles located in office or home settings; this job is primarily sedentary and may involve repetitive motions; the employee is regularly required to sit, use hands and fingers, speak, and hear.
  • For roles located in the field; this job is primarily active; the employee is regularly mobile and must be able to utilize transportation (such as driving), sit, use hands and fingers, speak, and hear.
    
  • The employee is occasionally required to stand, walk, and lift objects (up to 10lbs weight; up to 4 ft. height).
    
  • Specific vision abilities required by this job include ability to see things from a close distance and ability to adjust focus.
    
  • The work environment utilizes florescent lighting; noise level is moderate.
    
  • The emotional demand of the job may cause undue stress from, but not limited to, moderate/heavy workload.
    
  • Reasonable accommodations will be individually assessed and possibly made to enable individuals with disabilities to perform the essential functions of the position.
    
  • Please be advised this job description is subject to change at any time.

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