UX Design Business Analyst
General Motors

Job Info

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About GM

There's never been a more exciting time to work for General Motors.

To achieve our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion, we need people to join us who are passionate about creating safer, better and more sustainable ways for people to get around. This bold vision won't happen overnight, but just as we transformed how the world moved in the last century, we are committed to transforming how we move today and in the future.

Why Work for Us

Our culture is focused on building inclusive teams, where differences and unique perspectives are embraced so you can contribute to your fullest potential as you pursue your career. Our locations feature a variety of work environments, including open work spaces and virtual connection platforms to inspire productivity and flexible collaboration. And we are proud to support our employees volunteer interests, and make it a priority to join together in efforts that give back to our communities.

Job Description

Within the General Motors User Experience group, our mission is to Humanize Mobility. Our work affects customers' lives across every brand and every vehicle throughout the globe.

Do you have a strong passion fortechnology anduser-centered design? Are you interested in identifying, understanding, and designing for human needs and wants? Are you looking to create amazing digital products that solve real problems and delight users? Then imagine what you can do working as part of a multi-disciplinary team tasked with designing our next generation of connected and electric cars and trucks while transforming the automotive industry.



Our User Experience team is seeking talented and passionateUXDesign Business Analysts. As aUXDesign Business Analyst, you will collaborate withUXdesigners, software engineers, system engineers, and business stakeholders tocapture and clarify requirements. The ideal candidate will haveanatural, analytical way of thinking and be able to explain difficult concepts to non-technical users. The candidate should also possesssome sort ofengineering / IT background and is able to demonstrate a strong aptitude for understanding technology andhow itenablesthe end-userexperience.

Key Characteristics

Empathy-You enjoybeing part of a team that cares passionately about a frictionlessuser experience.



CommunicateDetails- You can communicatecomplexuse cases and the high-level technical details required to make them come to life.You're comfortable in both design and technical conversations.



Fast Learner- You can learn and understand new domains, technologies, and processes, including software and hardware design and development. You must be able to learn and understand the many complex factors that govern vehicle design, from industry norms to a multinational regulatory environment. You must be able to successfully navigate those factors.



Collaboration Skills- You are a natural collaborator, welcoming ideas from any source and able to build on them to make the work of your team successful.



Comfortable with Ambiguity- You are comfortable working in an environment where problems and solutions are often not well defined. You can handle change, shift gears comfortably, and decide and act without having the total picture.



Responsibilities

• Act as a liaison between the technical function and user experience of a given feature.
  
• Provide support with design requirementdocumentationto ensure alignment with engineering scope.
  
• Gather functional requirementsinpartnership with UX team at discoveryand othercollaborative sessions.
  
• Facilitate conversations around and writeuser experience requirementsthat provide product designer appropriate direction before starting new designs.
  
• Create and maintain documentation of critical informationrelevant to the UX designwith theinclusion of technical details as needed.
  
• Partner with UX designer toconduct qualityreviews of software releases to ensure that the product meets the specification given.
  
• Serve as advocate for user needs by clearly communicating solution requirements with development teams.
  
• Identify and surface competing prioritiesor scope understandingacrosspartnering departmentsthat could cause disconnectand a broken user experience.
  
• Participate in a collaborative environment withUX design, system engineering, and softwareexperts.
  

Additional Job Description

Qualifications

• 2+ years of experienceas a business analyst working with end-user technology
  
• BA/BS degree or training inSoftware Engineering, User-Centered Design, User Experience Design,Product Management,IT Operationsor related
  
• Strong verbal and written communication skills
  
• Working knowledgeofAxure
  

Preferred Qualifications

• Automotive experience or knowledge
  
• Software development experience
  
• Experience working with a UX design team
  

This is a remote position, the selected candidate can reside and perform the work from anywhere within the United States. #LI-Remote

PLEASE ONLY APPLY IF YOU DO NOT NEED SPONSORSHIP TO WORK IN THE UNITED STATES NOW OR IN THE FUTURE. WE ARE UNABLE TO CONSIDER CANDIDATES WHO REQUIRE SPONSORSHIP.

Compensation:

• The median level of salary compensation for this role in Colorado is $94,863. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law.
• Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance.

Benefits:

• GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.

Benefits Overview

The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:
• Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;
• Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;
• Company and matching contributions to 401K savings plan to help you save for retirement;
• Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values;
• Tuition assistance and student loan refinancing;
• Discount on GM vehicles for you, your family and friends.

Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities.GM is proud to be an equal opportunity employer.

We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

Equal Employment Opportunity Statements

The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us atCareers.Accommodations@GM.com. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

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