Transportation Director, NA Inbound/Outbound Linehaul Operations
Gap Inc.

Job Info

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About Gap Inc.

Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to modern, responsibly made essentials.    

This simple idea—that we all deserve to belong, and on our own terms—is core to who we are as a company and how we make decisions. Our team is made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet. Ready to  learn fast, create with audacity and lead boldly? Join our team.

About the Role

Reporting to the Vice President, Global Transportation Operations, the Director, North America Inbound & Outbound Linehaul Operations is responsible for the operational oversight - including service and cost management - for Port Drayage, Inbound Linehaul, and Outbound Linehaul in support of all Gap Inc. brands and channels. This role includes oversight of an internal planning and tracking team and third-party carrier relationships to deliver Gap Inc. managed freight from domestic ports to our NA Distribution Campuses and Outbound freight from DC to our third-party store delivery network.

This role is based in our transportation hub in Northern Kentucky (Cincinnati area) and accountable for annual spend across ~20K port drays and ~34K linehaul moves annually. This role is required to work closely with internal and external stakeholders to meet or exceed performance requirements in the areas of service and cost - while delivering strategic speed and dynamic flexibility. This leader will sit on the Global Transportation leadership team and influence strategy, annual operating plans, and long-range planning.

What You'll Do

• Ensure operational excellence through the establishment and utilization of robust processes, key performance indicators, and carrier scorecards to drive accountability and results.
• Proactively manage to a set operating budget and identify areas of opportunity for cost management, continuous improvement, and long-range network optimization.
• Analyze and assess industry benchmarking and market dynamics to ensure the Gap Inc. network is best in class.
• Influence and implement supply chain network strategies that enhance operational capabilities, driving synergies across business units and maximizing profitability.
• Execute strategic carrier contracts supporting quality operating performance and ensuring strategic suppler relationship management.
• Partner with GapTech to own our Linehaul Carrier TMS systems - while staying close to technology trends and new capabilities to drive best in class planning, visibility, and tender management.
• Ensure all logistics policies, procedures and operations are in compliance with all applicable laws and statutory regulations.
• Represent Gap Inc. on industry Linehaul and TMS panels and advisory boards.
• Provide continued coaching, development, and growth of employees in support of current operational objectives and future succession plans.

Who You Are

• 10+ years of Logistics operations experience including 3+ years in Linehaul Logistics (drayage, linehaul, rail, etc.)
• Experience managing Operational P&L/ Budget with detailed knowledge of financial planning, P&L analysis, and margin improvement.
• Strong history of managing external providers and developing and executing Supplier Relationship models
• Track record of driving continuous improvement in cost and service metrics across transportation networks
• Experience in developing and managing business continuity plans to counter geo-political uncertainty across the domestic linehaul network.
• Knowledge of all applicable laws and regulations impacting logistics

Benefits at Gap Inc.

• Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
• One of the most competitive Paid Time Off plans in the industry.*
• Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
• Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
• Employee stock purchase plan.*
• Medical, dental, vision and life insurance.*
• See more of the benefits we offer.

*For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.

US CandidatesPlease note that effective, June 30, 2022, Gap Inc. will no longer require any of its employees to wear face masks or require proof of COVID vaccination, unless required by local or state/provincial mandates or as part of Gap Inc's quarantine guidelines after being exposed to or testing positive for COVID. Therefore, please disregard any language in any job posting that refers to Gap Inc.'s face mask and proof of vaccination policy as said policy is no longer effective.

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