Training & Development Program Manager
Kohler Co.

Kohler, Wisconsin

Posted in Retail

This job has expired.

Job Info

Training & Development Program Manager

Work Mode: Hybrid

Location:  Kohler, WI


The Manager will be responsible for the creation of a 5-year training roadmap, leading to a World Class training organization, and will champion curriculum design, development, delivery, facilitation, and training evaluations for Dealer sales, installation, and operations associates. This includes centralized, "train the trainer", field, videos, and online training applications. Additional responsibilities include the design and management of a training center as well as the design and governance of training certifications.The current audience is approximately 250 in-home sales and 400 installation associates.

Specific Responsibilities

  • Create a 5-year, training roadmap, leading to a World Class training organization, designed to rapidly on-board and maintain Dealer performance, driving profitable growth in this new channel.
  • Responsible for the curriculum design, development, delivery, facilitation, and training evaluations for Dealer in-home sales, installation, and operations associates.
  • Design and development of consumer facing sales training.
  • Design and development of the KOHLER in-home sales presentation which includes the 10-step selling process, while still increasing KOHLER Brand value.
  • Design and develop bath systems installation training inclusive of product specific needs and field installation scenarios.
  • Design and develop Dealer operations training that directly relates to Kohler Co. transactions such as material procurement.
  • Design and maintain a training facility for both sales and installation containing home and bath mock-ups, products, tools, working displays, and flexible learning spaces.
  • Design and develop blended learning solutions to include instructor led classrooms, in market training, videos, print, and virtual media.
  • Create, maintain, and govern the KOHLER sales and installation certification program.
  • Assist in planning and implementing training events.
  • Leverage and maintain internal and external relationships to include experts in selling best practices.
  • Leverage relationships with internal and external experts to include KOHLER product teams, engineers, and NPD resources as well as field experts such as Dealer installation managers, plumbers and tradespersons.
  •  Take the lead for recommending, developing, and implementing skills gap closures for Dealer associates.
  • Accountable to create and maintain learning metrics that directly correlate to sales and profitability within the channel.


  • Bachelor's Degree from a four-year college or university plus three to five years of successful training and development experience, preferably in consumer facing sales channels; or an equivalent combination of education and experience.
  • Master's Degree in Business Administration or related field preferred. Experience in an adult-learning, training, or instructional design field highly desirable.
  • This position requires 20-25% travel. 

Tofully demonstrate our commitment to the health, safety, and wellbeing of ourassociates, we are requiring all U.S. based team members to be fully vaccinatedagainst COVID-19 as a condition of employment.  We believe this pathforward further strengthens our workforce and the future growth and resilienceof our company and community.  Individuals with medical conditions orsincerely held religious beliefs that prevent them from getting the vaccine mayrequest an exemption from the vaccine requirement.

Applicants must be authorized to work in the US without requiring sponsorship now or in the future.

Why Work at Kohler Co.?

Kohler Co.'s mission is to contribute to a higher level of gracious living for those who are touched by our products and services. We understand that it takes investment in our associates' development to make that happen.  So, we offer ongoing investment in each individual's personal development and the opportunity to collaborate with others across functions and roles at Kohler.  

In addition to the investment in your development, Kohler offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more!

About Us

Beyond the competitive benefits and compensation, Kohler proudly offers a rich history, steeped in creativity and a commitment to our associates and communities.  We invite you to learn more about our culture and company at

It is Kohler's policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran.  If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact  Kohler Co. is an equal opportunity/affirmative action employer.  

We invite you to learn more about equal employment opportunity by reviewing the Federal EEO is the Law and the EEO is the Law Supplement .

This job has expired.

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