TPP Specialist - TPP (Tenancy Preservation Project)
Bay Cove Human Services, Inc.

Job Info

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Mission Statement:
Bay Cove Human Services partners with people to overcome challenges and realize personal potential.

Job Summary:
The Tenancy Preservation Project Program Specialist is responsible for assisting the TPP team in developing and operating innovative and flexible services that preserve tenancy and prevent homelessness for many of Boston's most vulnerable citizens. The TPP Specialist will provide direct services to TPP service beneficiaries and other relevant duties as assigned by the Program Director or designee. The TPP Specialist will assist the TPP team to maintain collaborative relationships across systems to insure coordinated plans that resolve obstacles to quality tenancy. This is a non-exempt position.

Essential Functions of Position:

• Works directly with clients, referred by Housing Court, Housing Authorities or MassHousing Providers and Legal Services, to establish service plan to prevent eviction
• Provides assessment, referral and case management of clients to resolve issues of problem tenancy.
• Assist the Program Director and Assistant Program Director in providing assessment, service plan development, and effective crisis intervention for adults and families with disabilities
• Facilitates engagement in ongoing community and hospital based services for TPP participants that will enable them to successfully negotiate community tenancy
• Provides stabilization services, especially related to the long-term permanence of clients
• Works collaboratively with MassHousing housing providers, Legal Services, Housing Court personnel, DMH and other public and private agencies in collaboration and as assigned by the Program Director or Assistant Program Director to establish program services and build professional relationships to sustain and enhance the TPP's capacities
• Maintain professional relationships with local area human service providers to develop resource bank for client services to preserve tenancy.
• Works on program planning, development, and policy issues as assigned by the Program Director or Assistant Program Director.
• Demonstrates the ability to work with people and families who represent a diverse cross section of Boston's poor and working poor including people of all ages, people with complex disabilities, people from differing ethnic, racial, and linguistic communities in a culturally and linguistically responsive manner
• Assists with data collection and reporting as assigned by Program Director or Assistant Program Director.
• Fills in administrative and related duties in the absence of the Program Director or Assistant Program Director as applicable.
• Perform all other duties and projects as assigned by the Program Director or Assistant Program Director.

Requirements for the position:

• Degree in social work or a related human service field or equivalent experience. Professional license, Master's degree, and/bilingual preferred.
• Well-developed clinical, assessment, crisis intervention, case management, client advocacy and organizational skills
• Demonstrated ability to work effectively with poor and treatment resistant or treatment unresponsive adults and families in a respectful manner that fostersengagement, hope, and tenancy retention.
• 5 years' experience working with homeless or formerly homeless individuals or equivalent experience preferred, demonstrated leadership experience preferred.
• Excellent computer, writing and oral communication skills.
• MA driver's license and use of personal vehicle for work related tasks and travel.
• A COVID-19 vaccination is a requirement of the position. One COVID-19 shot is acceptable, contingent on the individual receiving the second shot within theallotted time frame.

Personal Characteristics:

• Ability to work collaboratively as a member of multidisciplinary and cross-functional teams
• Ability to function as an effective change agent
• Ability to negotiate and resolve differences in a creative and flexible manner with varied stakeholders including TPP participants, housing court personnel, housing management staff and landlords, social service and treatment agencies, etc.
• Ability to function under pressure in a fast paced and challenging human service environment
• Ability to be flexible, open and responsive to ongoing feedback and complex economic, structural/systemic, and bio-psychosocial problems.
• Ability to articulate and communicate the TPP mission in a consistent and enthusiastic manner to all stakeholders.

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