Technology Support Service Lead
Hillyard Inc.

Job Info

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Technology Support Service Lead

Come join the industry�s leading manufacturer and distributor of floor coatings and cleaning solutions!

Hillyard, Inc. is currently taking applications for Technology Support Services Lead. The individual in this position will be based out of St. Joseph, MO. Hillyard is a family-owned company founded in 1907! Our continued growth and expansion across the country is the result of our ongoing commitment to providing key resources that helps our customers achieve clean, safe and healthy facilities at the lowest total cost.

We grow leaders! Hillyard hires the best and brightest from all industries. In this position, you can expect to work in a fast-paced and professional environment where you will be surrounded by team members that challenge growth and focus on success.

We are seeking an individual that will provide lead technical support of the day to day operations within the Information Technology Department.

The Technology Support Services Lead role will help support and oversee the day-to-day operations of the technical help desk. Support and coach team members on effective methods of research, troubleshooting, and communication. This role includes the responsibilities of understanding all procedures related to the identification, prioritization, and resolution of user requests, including the monitoring, tracking, documenting, and coordination of Technology Support Services functions. They will also contribute to the problem resolution process.

What�s in it for You:

• Exceptional training to ensure you have a solid foundation for success
• Competitive salary and bonus program
• Industry leading 401(K) and profit-sharing program
• Excellent medical, vision, dental plans, and paid time off programs

Getting Started

We believe Hillyard Team Members are our most valuable assets and we continue to invest in our people. If you�re ready for a rewarding career with a stable, growing company, we encourage you to apply!

Click here to find out more about this opportunity and how to become a Hillyard Team Member.

to view a full position description

Hillyard is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

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