Technology Resiliency Director
Everest Global Services, Inc.

Warren, New Jersey

Posted in Insurance

This job has expired.

Job Info

Technology Resiliency Director

Everest Global Services, Inc.

Job Category:

Job Description:

About Everest:

It's an exciting time for Everest Group, Ltd. ('Everest' or 'the Group')! As we continue on our journey, we see significant opportunity ahead of us to expand our reach, build diversity, and enhance our capabilities in critical markets.

Everest is a leading global reinsurance and insurance provider, operating for nearly 50 years through subsidiaries in the Europe, Bermuda, Canada, Singapore, US, and other territories. Our strengths include extensive product and distribution capabilities, a strong balance sheet, and an innovative culture. Throughout our history, Everest has maintained its discipline and focuses on creating long-term value through underwriting excellence and strong risk and capital management. But the most critical asset in this organization is our people.

At Everest, we are committed to the development of our people. We offer dynamic training & professional development to our employees. You will benefit from career development and learning opportunities that will let you set career goals and fulfill them, including:

• Generous tuition/continuing education reimbursement

• Mentoring opportunities

• Flexible work arrangements

• Talent development initiatives

• Networking groups

Everest is a growth company offering Property, Casualty and specialty products among others, through its various operating subsidiaries located in key markets around the world. Everest has been a global leader in reinsurance with a broad footprint, deep client relationships, underwriting excellence, responsive service and customized solutions. Our insurance arm draws upon impressive global resources and financial strength to tailor each policy to meet the individual needs of our customers.

Our financial strength is evident in Financial Agency Ratings of: A+ A. M. Best, A+ S&P Global and A1 Moody's Investor Service. We are a market leader for our broad diversified income streams, strong underlying underwriting performance with reduced volatility and strong cash flow. We take pride in being known in the industry as nimble, entrepreneurial and responsive.

About the Role:

Everest Technology Services is looking for a Technology Resiliency Director to join our Global Resilience team within our Information Security and Risk (ISR) organization. The position's primary focus will be to serve as the organization's technical resilience program lead. This is a governance related role that will build out a new technical resilience program and develop the required policy, standards, and exercise management components.

This is a global role that will develop and oversee all elements of our disaster recovery, Cyber Vault, and other various contingency planning programs. Additionally, the role will ensure the organization has sufficient technology recovery contingencies and ensure appropriate application backup / failover testing is conducted.

Position Roles and Responsibilities (not limited to):

  • Assist in developing and implementing an enhanced technology resilience program. This includes establishing and maintaining all enterprise disaster recovery policies, standards, procedures, and guidelines.
  • Work with the Infrastructure and Development teams to develop application failover runbooks and associated standards.
  • Identify and track issues that arise with the firm's disaster recovery program and ensure an appropriate remediation plan is created and enacted.
  • Work with the Infrastructure and Architecture teams to develop go-forward technology resiliency design patterns.
  • Develop infrastructure and application recovery planning in a virtualized server and cloud environments (Azure / AWS).
  • Work collaboratively with business continuity, emergency management, and process owners to align disaster recovery plans with business needs.
  • Assist in developing our new Fusion Risk Management software implementation.
  • Incorporate the newly developed disaster recovery requirements into a scalable technical resilience program as we continue to expand globally.
  • Lead remediation of corrective actions identified as part of exercises and / or audits.
  • Establish a Resiliency Program reporting cadence with Key Performance Indicator (KPI) scorecards detailing program deliverables compliance.

Key Work Experience & Qualifications:

  • Bachelor's degree from an accredited institution or equivalent work experience.

  • 7+ years of experience in disaster recovery planning and failover testing of technology components.
  • 2+ years of Azure and/or AWS cloud resiliency architectures and solutions.
  • Experience in disaster recovery planning and testing at a financial institution is preferred, not required.
  • Strong knowledge of IT infrastructure including data storage and backup, as well as network infrastructure, virtualization, and disaster recovery strategies.
  • Experience with ServiceNow and Jira.
  • Experience with resiliency tools such as Everbridge and Fusion Risk Management.
  • Strong analytical, problem-solving, and decision-making ability
  • Highly motivated self-starter that can operate independently managing multiple tasks and responsibilities.
  • Excellent written and verbal communication skills.
  • Experience with large enterprise application backup and recovery strategies.
  • Ability to convey highly technical or complex information to wide audiences.
  • Effective Project Management skills.
  • Strong verbal and written communication skills; Ability to effectively interact with all levels of personnel throughout the organization (courtesy, tact, and professionalism).

Other Requirements:

  • ITIL certification
  • Disaster Recovery / Business Continuity or Information Security related certifications.
  • Project/Program Management certifications.
  • Everbridge mass notification platform experience.
  • Proficiency in MS Project, Word, Excel, PowerPoint, Visio.

Our Culture

At Everest, our purpose is to provide the world with protection. We help clients and businesses thrive, fuel global economies, and create sustainable value for our colleagues, shareholders and the communities that we serve. We also pride ourselves on having a unique and inclusive culture which is driven by a unified set of values and behaviors. Click here to learn more about our culture.

  • Our Values are the guiding principles that inform our decisions, actions and behaviors. They are an expression of our culture and an integral part of how we work: Talent. Thoughtful assumption of risk. Execution. Efficiency. Humility. Leadership. Collaboration. Diversity, Equity and Inclusion.
  • Our Colleague Behaviors define how we operate and interact with each other no matter our location, level or function: Respect everyone. Pursue better. Lead by example. Own our outcomes. Win together.

All colleagues are held accountable to upholding and supporting our values and behaviors across the company. This includes day to day interactions with fellow colleagues, and the global communities we serve.




Time Type:
Full time

Primary Location:
Warren, NJ

Additional Locations:

Everest is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex (including pregnancy), sexual orientation, gender identity or expression, national origin or ancestry, citizenship, genetics, physical or mental disability, age, marital status, civil union status, family or parental status, veteran status, or any other characteristic protected by law. As part of this commitment, Everest will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Everest Benefits at

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