Technical Product Owner - Web
Do you have a passion for building and creating great web experiences that delight our clients? Are you experienced in working on web applications? Do you have the technical chops to know how to build and optimize a world class web platform by partnering with your engineering partners? Do you want to be part of a new and fast-growing team? Are you an experienced product manager with a deep appreciation of the Agile approach to building software? If so, then we need you!
Evolve the Client Experience
Help lead Vanguard's secure site, Vanguard.com, focusing on evolving the overall client experience and underlying architecture. Drive modernizing the web experience, reimagining, and rebuilding the information architecture and navigation to improve our clients' overall ease of use and effectiveness. You will lead foundational pages and tools which make up the core of Vanguard's secure site, with the goal of improving access for clients and elevating the experience. You will join a team of product owners who are accountable for directing and prioritizing agile teams' activities, based on a relentless focus on client needs and a strong understanding of business drivers.
In this role, you will...
Design an experience that delivers
A critical component of the Vanguard flywheel is delivering a world-class client experience. With that in mind, the Client Experience & Digital (CXD) Retail sub-division was created in 2019 to enhance our clients' experiences and differentiate Vanguard from competitors that adopt aspects of our low-cost investment philosophy. We create meaningful world-class experiences that exceed client expectations, positioning Vanguard as the trusted financial partner and industry disruptor. These roles will join the broader CXD Advice family, supporting the RIG advice engine.
What it takes
We are Vanguard. Together, we're changing the way the world invests.
For us, investing doesn't just end in value. It starts with values. Because when you invest with courage, when you invest with clarity, and when you invest with care, you can get so much more in return. We invest with purpose - and that's how we've become a global market leader. Here, we grow by doing the right thing for the people we serve. And so can you.
We want to make success accessible to everyone. This is our opportunity. Let's make it count.
Vanguard's continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: "Do the right thing."
We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard's core purpose through our values.
When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard's core purpose.
Our core purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.