Systems Administrators work, design and manage complex infrastructure and integrated technical services providing the highest levels of availability, reliability, performance and service in support of Miami University's academic, research and business missions.
Responsible for installing, configuring and maintaining virtualization, backup and storage management systems.
Perform basic problem management by identifying and implement necessary improvements to prevent incidents from recurring and proposing appropriate next steps (propose new project, etc.) for supporting and administration of operating systems, servers and associated components.
Learn procedures, contacts, etc. for handling service requests, incident resolution (both hardware and software), etc. for services.
Identifies opportunities and develops custom programs and scripts to automate, extract information and perform routine functions and tasks.
Serves as mentor and consultant to Systems Administrators
Develops, validates, and disseminates training plans and standard operating procedures
Perform tier II and III systems administration, configuration and support of the university's Information Technology infrastructure environment. (Incident Management, Service Request, Change Request).
Identify opportunities and develop Linux or Windows programs and shell scripts for system maintenance and user support using appropriate coding languages.
Create, Maintain, Deploy pre-defined Server Images to both virtual and physical hardware
Identifies opportunities, researches and recommends new technologies, processes or models that elevates system operations and support.
Supporting, maintaining and participating in the expansion of the university's Information Technology hardware infrastructure
Using monitoring tools, create checks for performance and stability within the university's Information Technology infrastructure.
Develops, implements and participates in the delivery of performance monitoring and capacity planning services for university's Information Technology infrastructure environment.
Actively engage in and help promote a service excellence approach throughout IT Services
Actively pursue trends in the industry and professional development activities
Active participant in projects as needed involving departmental or cross-functional teams
Bachelor's degree in Computer Science or related field by date of hire and 4 or more years of direct experience
Require 4 years' experience in all of the following:
Installation, upgrades, configuration, monitoring, troubleshooting and security of server operating systems
Evaluating, customizing and diagnosing server operating system software in a complex and heterogeneous environment
Architectural design of servers and associate subsystems including operating systems, storage, backups, services, monitoring and alerting
* Experience with Administration of Enterprise Backup Solutions
* Experience with Administration of infrastructure monitoring system
* Experience with Administration of cloud based infrastructure.
* Able to operate at a level that can perform tier III systems administration, configuration and support of the university's complex and heterogeneous Information Technology infrastructure environment (VMware, AWS, Azure)
* Experience with service oriented processes and able to identify deficiencies and execute on improvements (Performance KPIs, Incident Management, Service Requests, Change Requests)
* Ability to Create, Maintain, Deploy predefined machine images for virtual, container and physical infrastructures
* Experience with identifying opportunities, researches and recommends new technologies, processes or models that elevates operations, services and support.
* Experience with developing API integrations into monitoring and management tools, within the university's Information Technology infrastructure and services.
* Functional to advanced understanding of common coding languages e.g. PHP, Python, YAML, JSON, PowerShell
* Industry Certifications Preferred in one or more of the following: VMware, NetApp, Linux+, Microsoft, Amazon Web Services, Azure, Google Cloud, LEAN, ITIL
Special Instructions to Applicants:
Please attach a resume, cover letter and three references
Miami University is committed to creating an inclusive and effective teaching, learning, research, and working environment for all.
For more information on Miami University's diversity initiatives, please visit the Office of Institutional Diversity & Inclusion webpage. For more information on Miami University's mission and core values, please visit the Mission and Core Values webpage.
EO/AA Statement/Clery Act:
Miami University, an Equal Opportunity/Affirmative Action employer, encourages applications from minorities, women, protected veterans and individuals with disabilities. Miami University prohibits harassment, discrimination and retaliation on the basis of age (40 years or older), color, disability, gender identity or expression, genetic information, military status, national origin (ancestry), pregnancy, race, religion, sex/gender, status as a parent or foster parent, sexual orientation, or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs or employment practices. Requests for reasonable accommodations for disabilities related to employment should be directed to ADAFacultyStaff@miamioh.edu or 513-529-3560.
As part of the University's commitment to maintaining a healthy and safe living, learning, and working environment, we encourage you to read Miami University's Annual Security & Fire Safety Report at: http://www.MiamiOH.edu/campus-safety/annual-report/index.html, which contains information about campus safety, crime statistics, and our drug and alcohol abuse and prevention program designed to prevent the unlawful possession, use, and distribution of drugs and alcohol on campus and at university events and activities. This report also contains information on programs and policies designed to prevent and address sexual violence, domestic violence, dating violence, and stalking. Each year, email notification of this website is made to all faculty, staff, and enrolled students. Written notification is also provided to prospective students and employees. Hard copies of the Annual Security & Fire Safety Report may be obtained from the Miami University Police Department at (513) 529-2223.
Labor Law Posters for Applicants:
Miami University is committed to providing up-to-date information from the Department of Labor to our applicants for employment. Here, you will find links to the current information regarding the Family and Medical Leave Act (FMLA), Equal Employment Opportunity (EEO), and the Employee Polygraph Protection Act (EPPA).
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