Systems Administrator
Willscot

Job Info

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ABOUT THE JOB:
The primary focus of this position is to provide hardware, software and system support for the Mobile Mini Information Technology department.

WHAT YOU'LL BE DOING:
Primary Responsibilities:

• Configure, administer, and maintain Windows 2003-2012 servers running on a VMWare vSphere 5 environment
• Provide outstanding customer service and advanced technical troubleshooting on a wide variety of software products and hardware platforms
• Record detailed problem description and resolution related to the end-user into the help desk work order system
• Follow up with end-users on all open and closed work orders to provide status information and ensure that the problem has been resolved to their satisfaction
• Receive and resolve all escalation tickets from other team members and immediately escalate high severity problems to the next level in the team
• Manage software implementations performing required research to achieve a successful implementation
• Other duties as assigned. Regular attendance is required to fulfill the essential functions of the job

Equipment Used and Responsibility:

• Computer, telephone and electronic office equipment
• MS Office Suite
• VMWare, vSphere/vCenter
• Windows Server 2000-2003
• Goldmine, Symantec, Backup Exec, Numara Track-it!, RealVNC

EDUCATION AND QUALIFICATIONS:

• Experience with Windows Server 2000 - 2003, Active Directory, Windows 7, Office 2003-2013 Suite required
• 5 years' experience in a similar role
• Bachelor's degree strongly preferred
• Microsoft MCSA/MCSE:Server Infrastructure, VMWare vSphere/vCenter, Goldmine, Symantec Backup Exec, Numara Track-It!, RealVNC experience preferred
• Experience supporting end-users via telephone and in person
• Highly analytical and able to analyze trouble tickets and work on projects/tasks with minimal assistance
• Ability to handle multiple projects/tasks at the same time
• Strong verbal and written communication skills with great attention to detail

Mobile Mini, is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status with respect to recruitment, hiring, promotion and other terms and conditions of employment. Mobile Mini takes affirmative action in support of this policy to employ and advance in employment individuals who are minorities, women, disabled, and veterans. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Mobile Mini is an equal employment affirmative action employer. If you need accommodation for any part of the application process because of a medical condition or disability, please c all the Mobile Mini HR Service Center at 480-894-6311 to let us know the nature of your request.

Nearest Major Market: Phoenix
Job Segment: System Administrator, Help Desk, Information Technology, Technology

This job has expired.