Supervisor, Community Management - San Antonio
Conviva

Job Info

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Description

The Supervisor, Community Management cultivates the organization's social community through community advocacy programs and active engagement with community members. The Supervisor, Community Management works within thorough, prescribed guidelines and procedures; uses independent judgment requiring analysis of variable factors to solve basic problems; collaborates with management and top professionals/specialists in selection of methods, techniques, and analytical approach.

Responsibilities

Who We Are

At Conviva Care Solutions, a subsidiary of Humana Inc., we want to inspire people to live life their best healthy life. Conviva Care Solutions is a management services organization representing nearly 300 physician practices, 800 clinicians, and 300,000 patients across the states of Florida and Texas. We need people with a passion for helping others and making change happen. We don't want to be like everyone else in the industry-we want to be better. And we're looking for talent that wants to grow, be challenged and inspired to help make that happen.

Conviva has a strong emphasis on senior-focused primary care for members of Medicare Advantage health plans and is committed to providing personalized, high-quality primary care combined with an excellent patient experience. The practices also provide health education and value-added, well-being services at the centers and around their neighborhoods to help both patients and community members improve their health.

Responsibilities

• The Supervisor, Community Management builds visibility and credibility of organization's products and services throughout community via chats, posts, and interactions.
  
• Strategizes methods to scale communities and drive greater connections among community members and engages new community members.
  
• Decisions are typically are related to schedule, plans and daily operations.
  
• Performs escalated or more complex work of a similar nature, and supervises a group of typically support and technical associates; coordinates and provides day-to-day oversight to associates.
  
• Ensures consistency in execution across team. Holds team members accountable for following established policies.
  

Required Qualifications

• Bachelor's Degree
  
• A minimum of four years of related experience involving community outreach or related structured and planned activities for an organization
  
• Previous experience leading a team in event or community outreach planning
  
• Previous experience using MS Outlook, Word, Excel, and PowerPoint
  
• Excellent time management and organizational skills
  
• Ability to communicate effectively/professionally with individuals at all levels of the organization
  
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences
  
• Excellent presentation skills
  
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences
  
• A valid driver license and dependable transportation necessary
  

Preferred Qualifications

• Bilingual (English & Spanish)
  
• Previous work with vulnerable adults or the geriatric population
  

Additional Information

• Daily travel to local clinics , Overnight travel rare
  
• Mileage Reimbursement
  
• Occasional attendance at community events; including weekend events
  

For this job, associates are required to be fully COVID vaccinated or undergo weekly COVID testing and wear a face covering while at work. The weekly testing will need to be done through an approved Humana vendor, and unvaccinated associates should follow all social distancing and masking protocols if they are required to come into a Humana facility or work outside of their home. We are ahealthcarecompany committed to putting health and safety first for our members, patients, associates, and the communities we serve.

If progressed to offer, you will be required to:

• Provide proof of full vaccinationor commit totesting protocolsOR
• Provide proof of applicable exemption including any required supporting documentation

Medical, religious,stateand remote-only work exemptions areavailable.

Scheduled Weekly Hours

40

https://humana.wd5.myworkdayjobs.com/Conviva_External_Career_Site/job/San-Antonio-TX/Supervisor-Community-Management-San-Antonio_R-267000/apply

If you are an existing CenterWell or Humana associate, please apply through go/associatecareers using a Chrome or Edge browser.

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