POSITION OBJECTIVE
The Student Services Specialist serves as the administrator and coordinator for the Department of Biology's graduate degree programs by overseeing all components, from recruiting through graduation and ensuring compliance with the university's degree program regulations. The graduate student services specialist will advise and monitor the progress of all biology graduate students and develop and implement policies and procedures in accordance with department and School of Graduate Studies (SGS) regulations.
ESSENTIAL FUNCTIONS
NONESSENTIAL FUNCTIONS
CONTACTS
Department: Frequent contact with department chair and director of graduate studies to discuss student issues, curriculum guidelines, recruitment issues, etc. Frequent contact with department faculty to discuss graduate affairs and recruitment issues. Frequent contact with business manager to discuss student financial support, wavier issues, etc. Seasonal contact with the chair of the Graduate Admissions Committee to support graduate student recruitment.
University: Moderate contact with the Office of Graduate Studies to discuss graduate policy matters and submission of documents. Moderate contact with the Bursar's Office to discuss tuition and billing issues and MOAs. Occasional contact with the Office of Financial Aid. Occasional contact with International Student Office to discuss immigration issues.
External: Frequent contact with prospective graduate students to discuss recruiting matters and general information.
Students: Continuous contact with graduate students to discuss program questions, degree requirements, submission of paperwork, financial and billing issues, etc.
SUPERVISORY RESPONSIBILITY
No direct supervisory responsibility.
QUALIFICATIONS
Experience: A minimum of 3 years of academic advising experience required.
Education/Licensing: Bachelor's degree required; Master's degree preferred.
REQUIRED SKILLS
WORKING CONDITIONS
General office environment. The employee will perform repetitive motion using computer mouse and keyboard to type.
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