Sr. Manager of Cloud Administration
HelpSystems LLC

Job Info

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Problem Solvers. Proactive Protectors. Relentless Allies.

Ready to join us? Let's get started.

This role will lead our AWS and Azure Cloud Administration team to manage, secure and operate Fortra's cloud services at high scale. This role additional leads our FinOps team members and practices. The idea candidate will bring previous management and technical experience to Fortra's cloud strategy and consolidation projects.

KEY DUTIES

• Define and maintain critical cloud policies regarding Security, Cloud Governance, Disaster Recovery, Shared Responsibility, Acceptable Use, Data Retention, etc.
• Building successful vendor partnerships will be key to driving Fortra cloud value and support.
• Partner with security to design and lead state-of-the-art technical solutions on cloud infrastructure that address business requirements for scalability, reliability, security, automation, and performance.
• Lead operational engineering and FinOps activities which include automation, observability, infrastructure as code with GitOps practices.
• Agile and DevOps principles are fundamental practices to lead our teams effectively.
• Provide an on-call rotation team that responds to 3rd level escalations to assist engineering and security teams.
• This role is strategic by building road maps and implementation plans but also, tactically managing day to day customer request expectations.
• Lead cloud strategy discussions, and decisions on overall cloud design and best approach for implementing cloud solutions.
• Communicate complex technical concepts effectively to a broad group of stakeholders.
• Other duties as assigned.

STAFF MANAGEMENT

• Manage workloads, expectations, and communication of progress between staff and upper management.
• Manage employee's performance, time off requests, one to one meetings, quarterly check-ins, goals, and growth opportunities.
• Mentor and provide technical guidance to employees, contractors, facilitate teamwork, provide guidance, and motivate & recognize staff.
• Help identify and address staff training needs.
• Work with senior management and HR to recruit new staff.
• Ensure procedures are followed by staff members.

BASIC QUALIFICATIONS

• Proven previous experience in the Senior Management role.
• Certification as an AWS Solutions Architect, Cloud Security Certification or other cloud-related certification preferred.
• Knowledge of deploying web and service-based applications in K8s, Windows/Linux environments.
• Deep understanding of cloud security and automation best practices.
• Proven leadership as a project leader or as a subject matter expert
• The ability to coordinate project activities of team members.
• Excellent problem-solving skills with the ability to work efficiently on multiple concurrent projects and meet project deadlines with limited supervision.
• Clear and concise communication skills (verbal and written)
• Presentation and mentoring skills
• The ability to collaborate and work with IT and with various development teams.
• Typically requires 10 or more years of experience.

About Us

This is Fortra, where we're making a difference by offering a best-in-class solutions portfolio, proactively adapting to the ever-evolving cybersecurity threat landscape, and putting people first. Fortra is a cybersecurity company like no other. We're known for our innovative software and services, world-class support, and the commitment and satisfaction of employees across the globe. Our approach is different, and we're proud of that. For more information about what it's like to work for us, and learn about our culture, benefits, or perks, connect with us on LinkedIn.

We Are Fortra

Our people make us great. Our employees are a resilient and diverse group of global problem solvers, proactive protectors, and relentless allies, empowered to show up every day authentically, ready to fight the good fight with Fortra. Here at Fortra, we believe we're stronger when we're all stronger. That's why we're committed to supporting and empowering our employees through a host of offerings, including competitive benefits and salaries, personal and professional development opportunities, flexibility, and much more!

Visit our website to learn more about why employees choose to work for Fortra. Remember to check out our Glassdoor to learn what our employees are saying and connect with us on LinkedIn.

As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, veteran or disability status.

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