Sr. Business Analyst
SSSUSA

Job Info

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JOB SUMMARY:

Supports the Regions with all AR related issues: processing refunds, managing on account variances, assisting in reducing beyond terms and serving as an escalation point for collections. May be required to assist Business Services Manager with projects and reporting.

ESSENTIAL FUNCTIONS:

• The functions listed describe the business purpose of this job or position. Specific duties or tasks may vary and be documented separately. An associate might or might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.

• All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.

• Associates are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein.

• In performing functions, duties or tasks, associates are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Associates are required to notify superiors upon becoming aware of unsafe working conditions.

• All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, associates are required to request clarification or explanations from superiors or authorized company representatives.

1. Responsible for everything ITC (Invoice to Cash) related to assigned region.

2. Support Districts of assigned region with sound advice and recommendations that will promote growth as well as prompt collections.

3. Monitor collection status and provide advice and support as needed.

4. Work with Districts on dispute resolution and account reconciliation.

5. Closely monitor receivables of assigned regions following up with District Managers and Area Coordinators on severely past due items.

6. Alert Management, Region Controllers, Region Presidents and Director of Financial Operations of potential risks and exposures.

7. Communicate with Districts & Region controllers on regular basis regarding problem accounts and delinquencies; participate in weekly/biweekly collection conference calls.

8. Address all field inquiries and requests efficiently and promptly.

9. Assist Districts with research and resolution of on account variances.

10. Process refunds and sends applications to Cash App for applying.

11. Assist new District Managers with training needs and best practices for collections.

12. Send collections letters and final demands when requested by region leadership.

13. Gathers the information of preference claims and works with Legal to assist in preference claims negotiations.

14. Assist in preparation of bankruptcy claims for assigned region responsibility, associated paperwork, write-offs, and spreadsheets for preference claims.

15. Assist Districts with preparation and monitoring of adjustments processing and other write-offs.

16. Assist Districts with third party collection placements.

17. Assist Business Services Manager in training new staff.

18. Assist with special projects as assigned by Business Services Manager.

Job Requirements:

MINIMUM QUALIFICATIONS AT ENTRY

Additional qualifications may be specified and receive preference, depending upon the nature of the position.

Education/Experience: College Graduate, 5+ years related experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.

Competencies (as demonstrated through experience, training, and/or testing):

• Strong Credit and Collections background.

• Proficient in various key financial ratios, DSO, bankruptcy, and preference payment claims.

• Knowledge of accounting fundamentals, P&Ls and balance sheets.

• Working knowledge of computerized systems, preferably Oracle Cloud .

• Strong analytic skills.

• Strong Excel skills required.

• Proficiency in Word and PowerPoint.

• Good managerial skills and ability to motivate people.

• Accuracy and attention to detail is a must.

• Knowledge of standard office procedures and practices.

• Ability to interpret a variety of instructions furnished in written, oral, diagrammatic, or schedule form.

• Excellent planning, organization, and time management skills.

• Ability to carry out multiple assignments concurrently.

• Skilled in clear and concise oral and written communication.

• Ability to interact effectively at all levels and across diverse cultures.

• Ability to be an effective team member and handle project assignments responsibly.

• Ability to adapt to changes in the external environment and organization.

• Courteous telephone manner.

• Strong customer service and results orientation.

Working Conditions and Physical/Mental Demands:

With or without reasonable accommodation, a candidate must have the physical and mental capacity to effectively perform all essential functions described. In addition to other demands, the demands of the job include:

• Overtime maybe required during month end closing and during the system implementation.

• Maintaining composure in dealing with authorities, executives, clients, staff and the public, occasionally under conditions of urgency and in pressure situations.

• Successful passage of background, reference, psychological, and controlled substance tests.

• Handling and being exposed to sensitive and confidential information.

• Occasional lifting and/or moving up to 10 pounds.

EOE/M/F/Vet/Disabilities

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This job has expired.