Specialist V - Registrar Training & Projects Specialist - Internal Applicants Only
Sam Houston State University

Job Info

---

Requisition:

202400094S

Title:

Specialist V - Registrar Training & Projects Specialist - Internal Applicants Only

FLSA status:

Non-Exempt

Hiring Salary:

This position is a pay grade 12. Please see Pay Grade Table at: https://pa-hrsuite-production.s3.amazonaws.com/116/docs/550174.pdf.

Occupational Category:

Technical/Para-Professional

Department:

Registrar

Division:

Division of Enrollment Success

Open Date:

03/14/2024

Open Until Filled:

Yes

Educational and Experience Requirement:

Bachelor's Degree in related field. Three years relevant specialist experience or experience in a related field. Certifications may be required. Experience in Higher Education and specialized work is desirable. A combination of education, experience, and training that would produce the required knowledge and abilities could be considered.

Must be a current Sam Houston State University employee in order to be considered for this position.

Nature & Purpose of Position:

Performs highly advanced and complex specialist duties for the Registrar's Office, to support a streamlined student experience through onboarding and communications.

Primary Responsibilities:

Collaborates with Registrar leadership and the Director of Strategic Communications to help create and disseminate Registrar specific communications, supporting all teams within the office. Communicates with specific populations of students and/or campus stakeholders, to deliver timely and accurate information relevant to all Registrar related processes (i.e., university, federal, or state policies). Provides increased support during peak periods to assist with data verification and information dissemination. Provides onboarding and training for office staff. Assists in the creation and maintenance of training materials for all teams in the office, in coordination with Registrar leadership. Conducts research of best practices at peer institutions to improve efficiency of workflows. Creates, maintains, and distributes resources, procedures and processes, and correspondence for internal use within the Registrar's Office. Coordinates COGNOS training and access to Registrar related reports to support office and campus requests including but not limited to training and granting access. Supports all teams with special projects, as assigned by the Registrar, to discover, research, collaborate, present, and test projects through completion. Compiles, tracks, and reviews data and reports as necessary, to support office functions. Maintains a working knowledge of university, state, and federal policy that impacts the Registrar's office and can share this information verbally and in writing. Collaborates with campus stakeholders to ensure adherence to federal, state, and university policy. Maintains confidentiality and a thorough understanding of the Family Educational Rights and Privacy Act (FERPA). Complies with all state and federal mandates, as well as university policy. Strong team collaboration skills required. Must be able to read and understand technical manuals and summarize information gathered to enhance processes within the Registrar's Office, with collaborative team efforts. Requires a general knowledge of standard office functions and ability to use standard office software (i.e. Microsoft suite). May support daily operations of the front counter and offer support and assistance to all staff as needed. Performs other related duties as assigned.

Other Specifications:

Some nights and weekends are required during peak periods. Must possess high level of comfort with communication platforms and/or technology tools to support effective communication to Registrar specific stakeholders. Strong communication skills, written communication skills, and ability to schedule and facilitate meetings. Must be able to apply policies and procedures and solve routine problems of a repetitive nature. Participates in committees within the department and across the university as assigned. Attend and participate in all required training workshops provided by the department, division, and university. Demonstrates an avid interest in continuously enhancing technical skills and learning new ones; applies advanced technical knowledge and innovation to enrollment service processes and complex functional problem-solving daily. Seeks guidance as needed and seeks out personal growth opportunities through Talent Management and avenues of growth provided through the division of Enrollment Success. Understands the Registrar's role in accomplishing the university's mission and fully comprehends Registrar processes to support student success. Dependability is crucial. Occasional travel may be required.

Up to 20% of this position, over the fiscal year during off-peak periods, may be performed remotely as determined by the supervisor.

Full Time Part Time:

Full Time

Quicklink:

https://shsu.peopleadmin.com/postings/38496

EEO Statement:

Sam Houston State University is an Equal Employment Opportunity/Affirmative Action Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, religion, sex, national origin, age, veteran status, disability status, sexual orientation, pregnancy, or gender identity or expression. Sam Houston State University is an "at will" employer. Employees with a contract will have additional terms and conditions. Security sensitive positions at SHSU require background checks in accordance with Education Code § 51.215.

Annual Security and Fire Safety Report

This job has expired.