Solution Design Manager
Facebook

Job Info

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.

The Global People Operations team strives to create and deliver a seamless and positive employee experience across the entire employee lifecycle. Leading with care and empathy, we develop efficient and simple people processes, systems, policies, and programs. We deliver data that is useful and accurate to create People-related strategies across the business. We develop technology-driven solutions to scale and automate common employee activities. We manage people knowledge and build project management capability across our company. Our work also ensures Facebook remains protected and compliant. We strive to ensure employees feel heard and given the resources and support they need during the most important moments during their careers.We are looking for a Solution Design Manager to join the Global Operations team to drive project execution, process improvement, and change management. This person will help facilitate the collaboration across the teams and partners, leverage technology to improve efficiency, use data insights to optimize utilization of our space and assets. We are looking for someone with the industry expertise who can thrive managing multiple technology projects in a very fast-paced environment.

<ul><li>Establish success metrics for projects and ensure project performance is tracked and measured. Clearly articulate project impact for prioritization. Prepare resources for on-time delivery</li><li>Manage multiple concurrent projects and/or projects with multiple work streams that require cross-functional stakeholders' engagements</li><li>Lead and coordinate strategic initiatives across the organization. Lead and manage large-scale projects through planning, development, launch, stabilization, and user adoption</li><li>Keep track of project progress by managing project scope and timeline, informing people of next steps and responsibilities, setting up meeting agenda, and circulating meeting notes</li><li>Ensure project sponsors and stakeholders are regularly engaged for input/consultation communicating any emerging risks and corresponding mitigation plans. Provide transparent and timely reporting to all stakeholders</li><li>Manage periodic updates to process documentation such as point of contacts, process steps, workflows, and system access. Proactively improve existing processes and fix pain points through automation, streamlining, and program delivery</li><li>Help build and refine communication strategy to drive cross functional collaboration and innovation. Advocate data-driven approach across the organization</li><li>Takes a broad perspective to problems, and examines them from different perspectives and weighs in pros/cons to finalize the go-forward approach</li><li>Influences solutions design outcomes in cross-functional settings including within and across teams</li></ul>

<ul><li>5+ years of project management experience in a corporate environment</li><li>Successful track record working with cross-functional teams across various levels of the organization</li><li>Working knowledge of IT infrastructure, system operation requirements and facility assets digitization</li><li>Effective communication, highly organized and attention to detail</li></ul>

<ul><li>Bachelor's degree</li><li>Experience with the latest technology and infrastructure</li><li>Project Management Professional (PMP) certified by the Project Management Institute (PMI)</li><li>Experience coordinating technical specs across platforms and disciplines</li><li>Experience with industry platforms like Salesforce, Workday and Mulesoft</li></ul>

Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.