Meta is seeking a strategic technical leader to define and implement a scalable incident and incident management strategy across our global fleet of data centers. Our data centers are the foundation upon which our rapidly scaling infrastructure efficiently operates and upon which our innovative services are delivered.The Incident Management Lead will define and deliver a robust strategy that includes incident management, event management, and communications that drive efficient planning and align mitigation efforts. We seek a strong leader and subject expert who can continue to drive innovation in this space, spanning people, processes, infrastructure, tooling, automation, cost, and quality. The successful candidate is someone who can quickly understand and respond to the technical needs of subject matter experts, local site leadership, and our cross functional teams in a rapidly evolving technical environment. Moreover, the candidate will gain alignment across these globally distributed teams and partner organizations, defining and executing strategies and driving initiatives that deliver the most impact by prioritizing resources and focus areas.
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