SFDC Admin/Business Analyst
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Job Info

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A DAY IN THE LIFE

• Develop a detailed understanding of the SFDC core application architecture, as well as integrated applications such as cVent, SAP, Eloqua and data warehouses.
• Serves as a system design liaison for functional enhancements.
• Facilitate interviews to gather formal business requirements, document current process, and design future state.
• Translate and document user requirement(s) into Functional Specifications or ‘How It can be done’ in tools being used.
• Utilize technical skills to design/build/configure/deliver business solutions while maintaining existing functionality in a complex Salesforce, cVent, Eloqua, etc. environment. 
• Design, propose and document Enterprise Change Requests (ECR’s) for updated and new data integrations.
• Defines, documents and coordinates integration testing requirements.
• Advises business team members on business process options.
• Analyzes complex issues and presents in easy to read process/data flows.
• Develop strong business acumen, including an understanding of company's  products, markets, competitors, customers, and business processes.
• Create/manage project management plans, run weekly project team meetings and drive tasks toward completion. 
• Deliver efficient and meaningful stakeholder communications to drive awareness and progress toward common goals.

BASIC QUALIFICATIONS

MUST HAVE (Minimum Qualifications)

• Bachelor’s degree
• SFDC Administrator Certification

PRINCIPAL LEVEL:

• 7+ years of experience with a bachelor’s degree or 5+ years of experience with an advanced degree

OTHER EXPERIENCE:

• 3+ years of experience developing on Salesforce.com platform; demonstrated experience in developing custom objects, workflows, validation rules, and triggers within a complex (+3 business units) SFDC organization
• 1+ years of experience in working with cVent and/or Eloqua.
• 1+ years of experience working on data quality efforts to cleans, enhance/enrich and maintain high levels of data quality

DESIRED/PREFERRED QUALIFICATIONS

NICE TO HAVE (Preferred Qualifications)

• Previous company's  experience
• Preference given to current company's  employees
• Priority consideration will be given to local applicants
• 3+ years’ experience as a Business Analyst and/or systems consultant including the development of business requirements and test plan documents
• Solid understanding of system design and development lifecycles
• Experience with SF mobile configuration, Lightning, Apex programming, Visualforce pages, and Data Loader
• Preference given for additional Salesforce certifications  such as Advanced Administrator, Sales Cloud Consultant or Marketing Cloud certifications
• Strong organizational skills and experience, and the ability to participate in cross-functional teams
• Ability to identify areas for process improvement and recommend/implement solutions; experience with process map development
• Understanding of databases and how to extract/analyze data
• Proven creativity and problem-solving skills; ability to work around obstacles and solve problems with minimal direction
• Ability to develop effective relationships with business users, technical staff and executive management
• Strong organizational/time management skills; ability to prioritize work and meet deadlines in a fast-paced environment
• Highly effective written and verbal communication skills
• Flexible with a demonstrated ability to embrace change
• Experienced with visualization tools such as Tableau and Business Objects

RESPONSIBILITIES:

• Consults with business stakeholders to understand and evaluate current business processes and identify complex business problems and needs turning those needs into system requirements.
• Provides technical expertise for system functional specifications and deploys new and current systems, processes and procedures in a cost effective manner.
• May configure system settings and options; plan and execute unit, system, and integration testing to meet business requirements.
• May lead cross-functional linked teams to address business or systems issues.

ORGANIZTIONAL IMPACT :

• Contributes to defining the direction for new products, processes, standards, or operational plans based on business strategy with a significant impact on work group results .
• May manage large projects or processes that span outside of immediate job area.

INNOVATION AND COMPLEXITY :

• Problems and issues faced are difficult, moderately complex and undefined, and require detailed information gathering, analysis and investigation .
• Develops solutions to moderately complex problems, and/or makes moderate to significant improvements of processes, systems or products independently to enhance performance of job area.
• Implements solutions to problems.

COMMUNICTAION AND INFLUENCE :

• Represents organization as a primary contact for specific projects and initiatives;
• communicates with internal and external customers and vendors at various levels .
• May negotiate with others to reach understanding or agreement, and influence decision-making.

LEADERSHIP AND TEAM MANAGEMENT :

• Typically provides guidance, coaching and training to other employees within job area.
• Typically manages major / moderately complex projects, involving delegation of work and review of work products, at times acting as a team leader.

REQUIRED KNOWMLEDGE AND EXPEREINCE :

• Requires mastery of a specialty area and full knowledge of industry practices, typically obtained through advanced education combined with experience.
• May have broad knowledge of project management.
• Requires a University Degree and minimum 7 years of relevant experience, or advanced degree with a minimum of 5 years of relevant experience.

This job has expired.