Overview
Steampunk is seeking experienced ServiceNow Architects to support our Department of Homeland Security (DHS), Cybersecurity and Infrastructure Security Agency (CISA) clients. CISA leads the national effort to understand, manage, and reduce risk to critical infrastructure. CISA is charged with leading theNation's strategic and unified work to assure the security and resilience of the nation's cyber systems, protecting the American way of life.
As the premier Federal Civilian cybersecurity agency, CISA impacts a broad range of operational cybersecurity challenges within our Nation's infrastructure and is working to transform how we think about and address these challenges moving forward. Our goal is to help CISA build systems and execute strategies to assist CISA programs in effectively addressing cyber threats, reducing the risk landscape and understanding where investments need to be made to enhance the security posture of our Nation's systems and critical functions.
Contributions
As a Steampunk ServiceNow Architect, you will spearhead efforts to modernize and transition business processes into the ServiceNow application to lead process improvements and automation. In this role you will translate real-world needs into technical specifications. You will leverage your experience to work directly with the client, across cross-functional teams and with subject matter experts to bring our team's conceptual ideas to life, providing our clients with exceptional solutions and functional products. The ideal candidate is driven in the pursuit of customer success, has previous hands-on experience with ServiceNow development and is looking for an opportunity that can challenge the status quo, exploring new boundaries to make strategic and technical decisions that deliver upon desired business outcomes.
Key contributions of this role include:
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