Service Department Assistant - Kuni BMW
Holman Enterprises

Job Info

---

At Holman Automotive, we don't just sell and service vehicles - we deliver exceptional customer experiences. We are one of the largest privately-owned dealership groups in the United States, with more than 40 dealership franchises from the East Coast to the Pacific Northwest.

Kuni BMW has an outstanding opportunity for a Service Administrative Assistant to join the Holman family!

What will you do?

• Contact clients to schedule appointments for items owned
• Assist with service phone calls and scheduling
• Conversica management
• Scanning of legal documents and filing for safe keeping
• Repair order preparation
• Work directly with management to provide support to the Service Department as needed
• Process warranty claims in accordance with Manufacturer Guidelines.
• Handle expense payment
• Create and monitor processes to ensure compliance and for filing to stay current
• Ensure all service receivable schedules are current
• Monitor the use of special warranty programs for diagnosis time, straight time repairs, etc.
• Files warranty documentation and maintains records as necessary

What are we looking for?

• Previous automotive experience is a plus
• Call center experience is a plus
• Ability to work independently and be self-motivated
• Professional appearance and work ethic
• High School diploma or equivalent

Holman Enterprises provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

This job has expired.