Senior Program Manager
Behavioral Health Network, Inc.

Springfield, Massachusetts

Posted in Health and Safety


This job has expired.

Job Info


Join our team of competent and compassionate professionals as a Senior Program Manager in the Child and Family Community Based Programs at Behavioral Health Network!

The Senior Program Manager will provide supervision and administrative oversight to Program Directors on multiple teams in the child and family community based programs (CFCBP) division. The Senior Program Manager will ensure that services in programs are of high quality, improve client satisfaction and meet the performance specifications of the funding sources, participate in senior level BHN activities and initiatives and budgetary planning, oversee procurement and implementation of new programming along with CFCBP projects and initiatives and maintain positive, collaborative working relationships with other BHN programs and with community partners. The Senior Program Manger will lead teams to provide exceptional services to clients and their families, building upon proven leadership and administrative skills.

The Child and Family Community Based Programs serve youth of all ages and their families and offer a broad continuum of services that meet various levels of need. These programs work in collaboration with families, team members and one another to provide high quality, comprehensive treatment to ensure the highest likelihood of success.

**NOTICE**
In accordance with the BHN Mandatory COVID vaccine policy - all staff, interns, temps, residents and contractors are required to be fully vaccinated no later than day one of employment. Medical or religious exemptions will be offered and must be approved prior to starting work.
The same guidelines noted above apply during flu season (defined as December 1st - through end of flu season as announced by the CDC) for BHN's Mandatory Influenza Vaccine policy.
Additionally, BHN is a Tobacco Free workplace. All Staff, interns, temps, residents and contractors agree not to smell of or use Tobacco or ENDS products while on paid work time or within sight of any BHN facility.

Behavioral Health Network is a growing non-profit community behavioral health agency that has been providing services to children, adults, families and communities in Western Massachusetts since 1938. BHN provides comprehensive, outcome-driven behavioral health care. We are dedicated to offering high quality, affordable and culturally appropriate care to people of all ages and income levels in our constituent communities.

Responsibilities: What you will do:

  • Ensure that services in programs are of high quality, improve client satisfaction and meet the performance specifications of the funding sources.
  • Utilize data to inform decisions about client care and services.
  • Ensure the successful implementation of CFCBP projects and services.
  • Oversee the performance management of all staff in assigned program(s).
  • Ensure programs are adequately staffed.
  • Provide high quality supervision to Program Directors and other supervisors in the programs.
  • Develop, implement and monitor administrative policies and procedures.
  • Develop, implement and monitor annual budget, and makes modifications as needed.
  • Develop new programs and revenue sources.
  • Ensure that all staff are appropriately trained in the BHN Code of Conduct and relevant policies and procedures.
  • Maintain positive, collaborative working relationships with other BHN programs and with community partners.
Learn/grow/accomplish:
  • You will lead teams and provide exceptional services to clients and their families, building upon proven leadership and administrative skills

Qualifications/Requirements

Senior Program Managers at Behavioral Health Network have the following qualities:

Job Knowledge:
  • Has working knowledge of the principles of general management, and fiscal management, specifically.
  • Demonstrated success in collaboration efforts in partnership with internal programs and external community entities.
Experience and Training:
  • Minimum of five years supervisory experience in a related field (Business Administration, Public Health, Social Work, Psychology).
  • Demonstrated experience with collecting and organizing data from various sources to inform client care and service delivery.
Schooling or Equivalent:
  • Minimum of a Masters degree in a related field (Business Administration, Public Health, Social Work, Psychology).
If you are interested in this opportunity, please click 'Apply for Job' below!

BHN maintains its commitment to social justice and diversity and strongly encourages diverse candidates to apply.

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