Senior Credit Representative (REMOTE - WFH)

Addison, Texas

Posted in Building and Construction

This job has expired.

Job Info


The Sr. Credit Representative is responsible for the overall management of an accounts receivable portfolio assigned to them as it relates to credit, collection and communication needs. This includes contacting past due customers for payment, monitoring and actioning lien/bond expiration timelines, customer service and problem resolution, risk management of new and existing customers, sales tax certificate management, maintaining a regular communication cadence with branch teams, and working with third party collection agencies. This position also serves as a support role for newer, less experienced team members.

Key Responsibilities:

  • Analyze information received from customers and various credit services
  • Approve and apply unsecured shop limits within assigned authority (up to 100k)
  • Approve and apply job limits within assigned authority (up to 500k)
  • Proactively manage the course of aging accounts and determine action needed
  • Create and approve payment plans for delinquent customers (up to 100k and 90 days)
  • Perform collection calls for accounts
  • Process and approve lien waivers
  • Review lien / bond filing dates to ensure collectability of AR portfolio
  • Follow all required state/federal lien and bond laws for branches assigned
  • Responsible for sales tax exemption certificates for specific area including approval
  • Reconcile short pays and Unapplied Cash on branch account
  • Follow up on disputes timely and work with Regional/Branch and salesman to resolve
  • Facilitate placement of accounts with collection agencies including periodic follow-up
  • Determine legal action when necessary, including direct communication with legal representation
  • Assist with training of less experienced team members
  • Communicate regularly with Regional / Branch and salesman regarding collection matters
  • Provide guidance to fellow credit team members on complex and escalated issues
  • Visit customers and branches as needed which will include some limited travel
  • Perform other duties as assigned

Minimum Qualifications:
  • Minimum 4 years collection experience - distribution, wholesale, manufacturing preferred
  • Strong organizational and interpersonal skills
  • General computer skills (Windows, Office, Excel)

Preferred Qualifications:
  • Prefer 4-year college degree or college hours plus experience
  • Will consider additional credit/collection experience in lieu of degree
  • Construction industry knowledge

Important Note on Remote Eligibility/Hybrid accommodation:

Due to regulatory issues we must limit our remote options to the following locations in which we have current operational presence and/or employees:


For those who would benefit or prefer hybrid/onsite, we welcome the option to discuss locations that may accommodate your preference.

Our commitment to excellent customer service is just part of our story. We're also dedicated to supporting our most valuable asset, our associates! One of the ways we do this is by offering a variety of high-quality benefits for our associates and their families.

All full-time associates are eligible for the following benefits:
  • Medical and Dental Insurance
  • Flexible Spending Accounts
  • Company-paid Life Insurance
  • Short Term Disability
  • 401(k) Plan
  • Paid Time Off (PTO) - plus paid holidays

Voluntary benefits:
  • Additional Life Insurance
  • Long Term Disability
  • Cancer/Accident/Heart/Stroke Insurance
  • Vision Insurance
We're an equal opportunity employer and we welcome diversity and inclusion! All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran or disability status.

This job has expired.

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