COMM Creative: Operations
About the Department
University Communications aims to increase the understanding, recognition, and advocacy of UChicago's impact as one of the world's leading research universities. Our teams focus on building the University brand, enhancing and protecting its reputation, and engaging our University community.
UChicago Creative is the in-house agency at the University of Chicago. Like the community we're part of, we are a team of creative thinkers who thrive on challenges and excel at producing innovative solutions. Our expertise spans strategic assessment and brand positioning to creative direction and development to production and distribution. We partner with departments and units across campus to create communications that reach their goals while advancing the University's reputation. We capture the voice and vision of the University through a variety of media, including print, video, digital media, and photography. We address a full spectrum of creative challenges and develop solutions that may include a social media post to a fully integrated marketing campaign.
The Senior Creative Project Manager is responsible for managing multiple projects of various sizes simultaneously. Reporting to the Director of Creative Operations, the Senior Creative Project Manager collaborates with members of the UChicago Creative team, University Communications team, and clients from other University of Chicago departments to ensure that projects are executed on time, on scope, and on budget.
The Senior Creative Project Manager must understand and manage a variety of project types, from print to digital, website, social, and multimedia deliverables. They will use best-practice project management processes to achieve each project's overall strategic goal while further elevating the University of Chicago's brand. This person must be proactive, able to perform well under pressure, and nimble enough to solve problems and provide alternative solutions as changes arise during a project, while adhering to timeline, scope, and budget constraints.
The Senior Creative Project Manager will be the single point of contact for projects, managing all aspects including estimating scope of work, developing timelines, managing reviews and approvals, and communicate requirements and assignments to various team members. They will build positive relations with clients and consistently manage project expectations. They will lead weekly production/status meetings, manage creative staff to prioritize projects and deadlines to best meet department and client needs. Maintain forecasting and billing for each project as well as identify appropriate creative resources needed, manage the integration of vendor tasks, and provide overall project analytical guidance when necessary.
The ideal candidate is a dynamic individual who is enthusiastic, self-driven, solution-oriented and fosters an ongoing commitment to a positive team culture and achieving high quality creative results.
- Supervises complex projects, leading multiple disciplines in a coordinated effort/program.
- Enables knowledge-sharing and quality assurance throughout the project life-cycle.
- Gathers and organizes client-related assets. Includes subject matter experts in relevant stages of the project.
- Organizes and sets clear expectations in regard to tasks and deliverables. Manages the timely progression of the project.
- Maintains and distributes detailed notes, explicit task assignments, and meeting requests.
- Sets up and runs all necessary key touch-point meetings in the process.
- Organizes, manages, prioritizes and accountable for workflow from creative development through delivery of materials to client, vendor, etc.
- Negotiates/communicates with team members every step of the way.
- Works as liaison/communications hub between all team members and partners.
- Ensures that proper forecasting is being done for all projects.
- Manages and accountable for each step of the creative development process.
- Manages projects from concept to completion as required, including meeting with clients, establishing goals, providing estimates, and tracking time and costs.
- Collaborates with Director of Creative Operations to evolve workflow process and creative environment that continues to elevate the work we produce, advances our client service interactions, and streamlines our internal processes.
- Acts as a resource for a project team and provides analytical guidance. Interprets complex project issues and provides analytical guidance to a project team.
- Coordinates the successful integration of vendor tasks and tracks and reviews vendor deliverables.
- Performs other related work as needed.
Minimum requirements include a college or university degree in related field.---
Minimum requirements include knowledge and skills developed through 5-7 years of work experience in a related job discipline.---
- A minimum of 5 years of project management experience.
- Project management experience within an agency environment working on large projects with five to ten team members and diverse stakeholders.
- Experience or familiarity with communications in higher education.
Technical Skills or Knowledge:
- Project management certification.
- Experience in Harvest, Forecast and Basecamp.
- Strong knowledge of project management best practices and processes, including software.
- Strong knowledge of editorial and design workflows and processes.
- Knowledge of print-production and digital process; multimedia.
- Balance up to 30 projects at one time and balance multiple, sometimes competing priorities.
- Demonstrated self-starter with ability to solve problems proactively.
- Excellent organizational skills with a strong attention to detail.
- Strong interpersonal, writing, verbal, and communication skills.
- Counsel clients and promote an atmosphere of client-based service.
- Work cross-functionally and promote a team atmosphere.
- Prioritize and meet deadlines.
- Resume/CV (required)
- Cover Letter (required)
- References Contact Information (3)(required)
When applying, the document(s) MUST
be uploaded via the My Experience
page, in the section titled Application Documents
of the application.Job Family
Administration & ManagementRole Impact
Individual ContributorFLSA Status
MonthlyScheduled Weekly Hours
YesRequires Compliance with University Covid-19 Vaccination Requirement
YesDrug Test Required
NoHealth Screen Required
NoMotor Vehicle Record Inquiry Required
Employees must comply with the University's COVID-19 vaccination requirements. More information about the requirements can be found on the University of Chicago Vaccination GoForward.
The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.
Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.
We seek a diverse pool of applicants who wish to join an academic community that places the highest value on rigorous inquiry and encourages a diversity of perspectives, experiences, groups of individuals, and ideas to inform and stimulate intellectual challenge, engagement, and exchange.
All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.
The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at:http://securityreport.uchicago.edu.Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.
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