Senior Clinic Operation Go-Live Trainer - Remote, AZ
Partners in Primary Care

Job Info

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Description

The Senior Clinic Operation Trainer creates and implements processes and programs to ensure the staff and facilities in emerging markets are fully prepared for successful operations. The Senior Clinic Operation Trainer works assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

Responsibilities

The Senior Clinic Operation Trainer collaborates concurrently with real estate, construction, training, human resources, clinical staff and finance. Secures needed resources, and establishes/verifies key performance indicators to ensure readiness. Leads the transition to ongoing operational processes. Begins to influence department's strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments.

Ideal Location: Arizona - Remote Opportunity

Required Qualifications

• Clinic Degree RN, LVN or Certified Medical Assistant
• 5 or more years of technical experience
• Clinic Training Go Live or Tiger Team Experience
• Strong written and verbal communication skills
• Prior experience with delivering presentations to all levels of leadership
• Demonstrated ability to translate analytics into action and use the data to impact and influence business outcomes
• Microsoft Office proficiency - able to write queries, create forms, reports presentations, and documents in Word, Power Point, Access and Excel
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences
• The ability to travel up to 50% to different Markets where our clinics are located

Preferred Qualifications

• Project Management or Six Sigma certification
• Bachelor's degree

Additional Information:

As part of our hiring process, we will be using an exciting interviewing technology provided by Modern Hire, a third-party vendor.This technology provides our team of recruiters and hiring managers an enhanced method for decision-making.

If you are selected to move forward from your application prescreen, you will receive correspondence inviting you to participate in a pre-recorded Voice Interview and/or an SMS Text Messaging interview. If participating in a pre-recorded interview, you will respond to a set of interview questions via your phone. You should anticipate this interview to take approximately 10-15 minutes.

If participating in a SMS Text interview, you will be asked a series of questions to which you will be using your cell phone or computer to answer the questions provided. Expect this type of interview to last anywhere from 5-10 minutes. Your recorded interview(s) via text and/or pre-recorded voice will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.

For this job, associates are required to be fully COVID vaccinated or undergo weekly COVID testing and wear a face covering while at work. The weekly testing will need to be done through an approved Humana vendor, and unvaccinated associates should follow all social distancing and masking protocols if they are required to come into a Humana facility or work outside of their home. We are ahealthcarecompany committed to putting health and safety first for our members, patients, associates, and the communities we serve.

If progressed to offer, you will be required to:

• Provide proof of full vaccinationor commit totesting protocolsOR

• Provide proof of applicable exemption including any required supporting documentation

Medical, religious,stateand remote-only work exemptions areavailable.

Alert: Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide a social security number, if it is not already on file. When required, an email will be sent from Humana@myworkday.comwith instructions to add the information into the application at Humana's secure website.

Scheduled Weekly Hours

40

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Compassion

Compassion

We keep seniors and a holistic view of their health at the center of all we do. We take ownership in helping them achieve their best health through proactive and engaged conversation.

Accountability

Accountability

We keep seniors and a holistic view of their health at the center of all we do. We take ownership in helping them achieve their best health through proactive and engaged conversation.

Respect

Respect

We value seniors and treat them with courtesy and dignity, being aware of the aging process and the challenges it may bring. We celebrate diversity in perspectives and ensure others are heard and appreciated for who they are.

Excellence

Excellence

We exceed expectations of seniors and deliver coordinated, personalized and preventive high-quality patient care. We maintain a curious mindset, learning from data, each other and the world around us

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• Guaranteed base salary and incentive bonus
• 401(k) with employer match

• Health insurance starting day one
• Disability insurance
• Life insurance

• PTO (includes paid holidays and volunteer time off)
• Parental leave
• Tuition reimbursement

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CenterWell benefit plans vary by role and location. Generally, our benefits package includes:

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