Senior Application Support Engineer
The Select Group

Atlanta, Georgia

Posted in IT


This job has expired.

Job Info


Senior Application Support Consultant

One of The Select Group's clients is looking to bring on a Senior Application Support Consultant. This individual will be working within the support team on advanced tickets and interacting with customers to help solve their problems through troubleshooting.

Must Have Skills:

  • Experience with advanced troubleshooting in a Linux-based production environment
  • Strong SQL experience; writing queries, understanding of joins and unions, and writing stored procedures
  • Experience writing Shell scripts
  • Customer-facing personality; Willingness to support clients and troubleshoot advanced tickets
Daily Responsibilities:
  • Working in the application support team on highly technical issues and solving them
  • Interacting with clients to help with any troubleshooting problems
  • Taking on advanced tickets that have been escalated up by the level 1, 2, 3 app support engineers
  • Working on global outages and interacting with the development teams in the production environment
  • Writing complex SQL queries & Shell/Bash scripts in a Linux environment
  • Supporting a Linux based app that analyzes payment data to find unusual or fraudulent experiences for both government and commercial clients

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