Salesforce Administrator
Wsfs Financial

Philadelphia, Pennsylvania

Posted in Banking


This job has expired.

Job Info




WSFS Bank is currently seeking a Salesforce Administrator. The Salesforce Administrator is responsible for leading the scoping, ongoing administration, and enhancement of WSFS Bank’s Salesforce Financial Services Cloud Platform. While this application is currently being implemented bank wide, administrator will initially be responsible for coordinating with the implementation partner and supporting implementation. This position will then be performing administration of the bank’s newly implemented Salesforce. The Administrator will also identify, diagnose, and resolve end user problems in a timely manner that exemplifies the bank’s high standards of customer service. The Administrator will participate in the integration process with other enterprise systems or applications. Additional responsibilities will include developing and maintaining custom reports, dashboards, and processes to continuously improve data quality processing integrity and productivity; audit, uncover and resolve data integrity issues; complete bulk imports of data; and define, communicate, and manage a change management (release) process to develop and support integrations, installed applications and third-party tools. Additional responsibilities include:

  • Work with all business units to identify ways to support and achieve strategy using Financial Services Cloud.
  • Provide support and monitor data integrations to ensure all data feeds are in working order and support customer 360.
  • Support, build or enhance complex solutions on Salesforce using flows, process builders, workflows, approval process, fields and its relationships, complex validation rules, triggers etc.
  • Monitor and advocate user adoption strategy.
  • Support UAT testing and user training for current and new users while managing and refreshing Sandbox environments.
  • Perform bulk data loads using data loader and duplicate data management using de-duplication techniques and implementing duplicate and matching rules and building complex reports.
  • Manage setup of new and existing users and their permissions using profiles, permission sets and roles, license management and its cost tracking in Salesforce.
  • Design and develop the system UI based on the business requirements and enhance the system accordingly.

This is a full-time, 40 hours per week, Monday - Friday, 8:00 am - 5:00 pm position, located at our office located in Philadelphia, PA.

Minimum Qualifications:
  • Bachelor’s degree in Technology related discipline or equivalent combination of education and experience as a technical business systems administrator, analyst and/or other similar relevant experience.
  • Minimum of one year of Salesforce Administrator experience. Prior banking or financial services industry experience is preferred.
  • Salesforce Administrator certification is preferred.
  • Experience with integrating data from other solutions into Salesforce via API is preferred.
  • Experience with Salesforce Lightning is required.
  • Experience with Financial Services Cloud is a plus.
  • Must have exceptional interpersonal skills that involve working with internal and external customers regarding policies, procedures, or programs.
  • Must have strong skills using Windows and Microsoft software products.
  • Must have excellent oral and written communications skills.
WSFS Bank is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the WSFS Bank Careers website or submission process, please contact us via email at careers@ wsfsbank.com.

How do you get to be nearly 200 years old in a world that's constantly changing? For us, the answer has always been the same: create a team of Associates who are passionate about serving the community, and success will follow. Our Mission and Values serve as essential reminders about who we are and how we do business. WSFS is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.


This job has expired.

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