Sales Support Specialist
SGL Carbon
Job Info
Job Summary
This position provides support to Area Sales Managers and VP-Sales, supports Order Entry and RFQs for the Americas, supports
invoicing of progress billings and follow-up on payments and provides back-office support for the sales department.
Key Accountabilities
- Provides support for Aftermarket Sales and Equipment Sales
- Organize daily sales back-office activities, such as - but not limited to:
- Performing market research with guidance of sales team
- Gathering and processing research market and marketing data
- Assist and coordinate with sales team
- Organizing and assisting sales team's calendar
- Support sales team in pre-sales and post-sales activities
- Proactively improve and maintain CRM data quality and integrity
- Support customers with RFQs and corresponding quotations
- Support Field Service planning, etc.
- Entering orders within SAP
- Tracking open invoices and following up on late payments
Your Profile
• Associates degree or equivalent experience.
• 1-2 years experience in customer service/technical customer service. Chemical industry experience is a plus.
• Fluent in English (Spanish and German is a plus).
• Knowledge of machining and manufacturing of chemical process equipment.
• Logistics (regulations, export control. Incoterms. Packing, etc.)
• Some familiarity with reading and understanding technical documents such as blueprints, parts lists etc.
• SAP-system software.
• Strong ability to communicate clearly and effectively.
Our Promise:
Convince us with your skills and strengths - in an experienced team, working on challenging tasks. With our leading-edge technologies and materials, you will have freedom to act and a wide range of development opportunities. Attractive remuneration as well as smart fringe benefits are part of our offer.
Equal Opportunity Employer
We provide equal employment opportunities for all employees and applicants for employment without regard to their race, color, religion, national origin, gender, age, veteran status, disability, sexual orientation, gender identity or any other classification protected under applicable federal, state or local law.
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