Sales Engineer, HF
Hargray Communications Group, Inc.

General Description of Position:

The Sales Engineer is responsible for providing all the necessary pre-and post-sales support to the direct sales organization to maintain existing revenues as well as to increase monthly recurring revenue (MRR) through the conversion of existing non-MRR customers and the addition of new customers.

The ideal candidate for this position will serve as a gateway for market intelligence on changing customer needs in the marketplace, as well as create solutions using current, new, and emerging technology to accommodate those needs. Additionally, they should have strong communication skills and the ability to collaborate with internal and external customers.

We are open to hiring the right talent in Macon, GA, and surrounding markets or candidates willing to relocate to the Macon, GA market.

About Hargray - For over 70 years, Hargray has been connecting customers and the world, growing into an industry leader providing business, enterprise, residential, and carrier wholesale communications services in a four-state region. Our purpose is to empower people and communities to connect and thrive. We execute that purpose through our mission of envisioning and delivering customer delight and through strong, local leadership and operational presence that is contrary to the centralized," cost-saving model that the larger companies in our industry follow.  Our team of more than 800 colleagues across multiple southeast locations is committed to excellence, delivering the most advanced technology and our customers' best service.  We have a long history of consistent growth that outpaces the industry. We believe in developing our colleagues and providing an environment for them to achieve more than they thought possible. We also offer a wide range of benefits and a strong, incentive-based compensation package.

Duties and Responsibilities: Including but not limited to the following.

• Provides pre-sales engineering support to the sales team for complex, technical, and integrated solutions.
• Provides pre-sale technical assessments of customer data networks with written documentation and Site Books.
• Produce IT Road Maps for customers based on findings from interviewing business leaders within the customers.
• Works closely with the customer, vendor, operations, construction, and engineering departments to design, crafting, and deliver the best possible solutions.
• Assists in training initiatives on existing, new, and emerging technologies.
• Provides all ongoing post-sales support for continued business activity.
• Calls on new and existing customers to discuss new applications.
• Supports the sales team with technical assistance, answering RFP requirements and customer presentations when required.
• Works with product development and marketing teams to provide customer-focused new services for Hargray.
• Performs other related duties as assigned to ensure the effective operation of the Sales Department.