Description
SeniorBridge is hiring a Supervisor of Care Management in Jacksonville, FL.
SeniorBridge is Humana's wholly owned, Private Pay home care business acquired in 2012. At SeniorBridge, we're passionate about helping families and loved ones find solutions that make life better. We provide concierge care management, private duty nursing, and personal care assistance services to seniors.
The Care Management Supervisor provides clinical/administrative supervision and leadership to the care managers on their team. This clinical leader assists the Branch Manager in the ongoing clinical training/supervision needs of staff, helps achieve compliance with regulatory agency standards, and support the overall goals and objectives of the organization.
If you have a passion for Seniors and helping others, we would love to talk to you!
Responsibilities
The position is responsible for ensuring quality and appropriateness of service to all clients, and for maintaining a high level of client satisfaction. The position will be knowledgeable and compliant with all applicable laws and regulations to which we may be subject. By ensuring service and satisfaction standards, the position spearheads high levels of "Word of Mouth" referrals and budget goals.
Authority and Responsibilities
Depending on the size of the office, the Supervisor of Care Management may directly perform some or all of the activities associated with the responsibilities below. The position includes, but is not limited to, the following:
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