RN Supervisor, Home Care Management

Jacksonville, Florida

Posted in Insurance

This job has expired.

Job Info


SeniorBridge is hiring a Supervisor of Care Management in Jacksonville, FL.

SeniorBridge is Humana's wholly owned, Private Pay home care business acquired in 2012. At SeniorBridge, we're passionate about helping families and loved ones find solutions that make life better. We provide concierge care management, private duty nursing, and personal care assistance services to seniors.

The Care Management Supervisor provides clinical/administrative supervision and leadership to the care managers on their team. This clinical leader assists the Branch Manager in the ongoing clinical training/supervision needs of staff, helps achieve compliance with regulatory agency standards, and support the overall goals and objectives of the organization.

If you have a passion for Seniors and helping others, we would love to talk to you!


The position is responsible for ensuring quality and appropriateness of service to all clients, and for maintaining a high level of client satisfaction. The position will be knowledgeable and compliant with all applicable laws and regulations to which we may be subject. By ensuring service and satisfaction standards, the position spearheads high levels of "Word of Mouth" referrals and budget goals.

Authority and Responsibilities

Depending on the size of the office, the Supervisor of Care Management may directly perform some or all of the activities associated with the responsibilities below. The position includes, but is not limited to, the following:

  • Ensures Clinical competence/excellence
  • Responsible for maintaining Professional/Paraprofessional productivity and margins within budget goals
  • Responsible to maximize services for revenue growth by reviewing and approving all cases and potential care plans
  • Ensures superior customer service
  • Adheres to all policies, procedures and standards set forth by the company, state and federal regulations
  • Anticipates, identifies and reports in a timely manner on areas of potential risk; and plans their resolution or prevention. Consults with the Manager and Corporate Leadership staff as appropriate.
  • Must be available to work in the field
  • Must be able to participate in our on-call rotation
  • Must be able to occasionally travel to other branches
Required Qualifications
  • Valid RN License in the state of Florida with no restrictions/disciplinary actions
  • Minimum of 1-2 years of supervisory experience
  • 3-5 years of nursing experience, preferably in care management
  • Existing community and professional contacts within the geographic market
  • Proven leadership, ability to influence, motivate, develop, and empower employees to achieve objectives with a team approach
  • Proficient with Microsoft application such as: Outlook, Word, Excel, and Power Point
  • We will requirefull COVIDvaccinationfor this jobas weare ahealthcarecompany committed to putting health and safety first for our members, patients, associates and the communities we serve.This job requires close personal interaction with patients. You will not be able to social distance.
  • If progressed to offer, you will be required to provide proof of full vaccinationwhereallowed by law.Medical and religious exemptions will be considered on a case by case basis.
  • This role is considered patient facing and is part of Humana's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB and pass a physical
  • This role is part of Humana's Driver safety program and therefore requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100,000/300,000/100,000 limits
  • Clean driving record - please speak to the recruiter if you have any questions
Preferred Qualifications
  • BSN or Master's degree in Nursing
  • Home infusion experience
  • Proven ability to lead teams and build strong working relationships, internally and externally
  • Experience leading remote multi-location teams
Additional Information

As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called Modern Hire SMS Text Messaging to enhance our hiring and decision-making ability. Modern Hire Text Messaging allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

Alert: Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide a social security number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions to add the information into the application at Humana's secure website.

Scheduled Weekly Hours


This job has expired.

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