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PacificSource is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, sexual orientation, gender identity or age.
Diversity and Inclusion: PacificSource values the diversity of the people we hire and serve. We are committed to creating a diverse environment and fostering a workplace in which individual differences are appreciated, respected and responded to in ways that fully develop and utilize each person's talents and strengths.
Position Overview: The Quality Operations Coordinator is responsible for monitoring performance of quality programs and improvement initiatives for various quality incentive programs (Medicaid Quality Incentive Program (QIM), Medicare CMS Stars and Commercial NCQA). This position reports to the Quality Performance Manager and will work with various internal and external stakeholders as needed. The Quality Operations Coordinator will oversee multiple improvement projects including provider education, member engagement, measure specific initiatives aimed to improve clinical quality outcomes and member experience. This position will provide key supports for annual submission tasks and data validation as needed.
Essential Responsibilities:
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