Quality Manager
American Woodmark

Job Info

---

Purpose:


Responsible for the strategic oversight of the location Quality functions that will optimize the use of all resources to meet departmental goals that support the vision of the location. Provide successful strategies to meet customer quality expectations. Coordinates the standardization and best practices surrounding quality related activities for the facility. Serves on Plant Leadership Team as a contributor to the location.





Essential Functions:
1. Leader in the identification and implementation of continuous improvement initiatives
2. Coordinate/report the audit/inspection processes & identify current reality pertaining to product quality.
3. Effective communication between assigned departments, providers, clients and vendors.
4. Provide feedback to providers related to meeting or exceeding defined expectations.
5. Assures compliance to all product and process specifications
6. Maintains quality policies and manuals. Ensure plant team is fully trained on content.
7. Communicates with clients and customers, may coordinate plant and customer visits
8. Ensures location is fully updated on quality issues affecting our customers, identify the root causes.
9. Plan/coordinate department activities to support SQDC targets to meet/exceed client/customer expectations.
10. Actively participate on assigned teams and projects.
11. Ensure assigned departments perform tasks as outlined in Training Roadmaps, Quality Specifications, and Standard Operating Practices.
12. Participate in identifying hiring needs; employee selection.
13. Provide communication on departmental expectations, motivate team members, and identify opportunities for improvement.
14. Provide team leadership consistent with company vision, mission, CITE principles.
15. Ensure policies and procedures are followed while providing guidance and discipline.
16. Effectively utilize all resources to maximum potential performance to achieve SQDC goals.
17. Establish individual goals for team members in alignment with overall organization goals and perform performance reviews to determine progress.
18. Support and represent company as a union-free or union environment.
19. Provide a safe and productive work environment, including housekeeping.
20. Role model CITE and Working in Teams principles
21. Perform other tasks as directed by direct manager.
22. Actively participant in the employee selection process for their functional area.
23. Actively participate on the Plant Level Team and provide input/recommendations.
24. Assist in the employee relations activities on a daily and monthly basis (via day to day employee concerns as well as monthly meetings, employee appreciation/recognition events.
25. Provide mentoring/developing resource support to employees.
26. Participate in annual budget exercise.
27. Demonstrate the ability to care for the individual employee as well as the Team.
28. Responsible for the Quality functions on all shifts and display the willingness to spend time on the production floor on all shifts interacting with employees.



Supervision Responsibilities:
Manage hourly employees in the assigned department. Is responsible for the overall direction, coordination, and evaluation of direct reports. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employee; addressing complaints and resolving problems.



Position Scope:
* Component Machining, Assembly, Sanding, Finishing
* Component Receiving, Shipping, Warehousing
* Responsible for serving the Quality function needs for a facility of 100 Plus employees (salary and hourly combined).

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

This job has expired.