Quality Assurance Specialist
Mosaic

Tampa, Florida

Posted in Mining


This job has expired.

Job Info


Are you our next Quality Assurance Specialist?

This position will facilitate Mosaic quality assurance initiatives, assist with customer quality solutions, support quality opportunities and mitigation, report quality finding, manage quality cases and maintain critical contact with Mosaic customers, commercial, supply chain, operations and third-party partners. The role will apply quality assurance methods and best practice processes, understand audit compliance requirements, have good problem-solving abilities and will interact with operations, customers and third-party vendors.

What will you do?

  • Liaise with Quality Services team members for the identification and mitigation of quality risks at shipment, storage, handling and transportation of Mosaic produced tons of fertilizer products into the marketplace.
  • Quality Case Management: Facilitate quality case management from investigation to customer resolution. This could include potential root cause analysis, determinations on most cost-effective risk mitigation, travel to customer location and identification of action items to prevent duplication.
  • Execute Mosaic Quality Assurance initiatives and strategies to reduce risk and minimize negative customer experiences
  • Monitor and compile quality assurance data and the communication of quality reports, metrics and trends.
  • Provide technical information, problem solving and facilitation of quality protocols to address customer inquiries.

What do you need for this role?
  • Bachelor's degree with 2 years related Technical or Industrial experience or HS/GED and 5 years of same related experience in lieu of degree. Must have a general technical knowledge of fertilizer storage, handling, product characteristics and production operations.
  • Strong verbal, written, listening communication and interpersonal skills
  • Strong leadership and relationship-building skills are required
  • Ability to effectively work with employees at all levels within the organization and across multiple sites
  • Strong problem solving and decision-making skills
  • Working knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook)

Mosaic is an Equal Opportunity Employer that values the strength diversity brings to the workplace.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status.

Mosaic participates in the US E-Verify program.

Must be legally authorized to work in the United States.

We Help the World Grow the Food it Needs - Apply today and join our team!


This job has expired.

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