Qualitative Moderator, Human Experience (HX) Director (Financial Services) - (location flexible)
Are you interested in why people think/behave the ways that they do, including the financial decisions they make? Do you enjoy having conversations with people, and then analyzing the 'whys' that they share to inform real business decisions? Then, consider joining our team.
There are a range of job titles within the 'Qualitative Moderator' umbrella, which you would be aligned to based upon your skillset. Generally though, a qualitative moderator works with a Client Manager (sales/client relationship owner) and a Project Manager (logistics) to support qualitative projects within the financial services team. They are in charge of all phases of qualitative research projects from design, to execution, to reporting.
Although an in-depth knowledge of the financial services industry group (e.g. wealth, banking, insurance) is extremely helpful (and much preferred), at least a real interest in the industry with a desire/aptitude to learn quickly is required.
Responsibilities
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