QA Specialist
Dean Foods


Job Info


General Purpose:

This individual, in conjunction with the Quality Supervisor, will help build and maintain an effective culture of Food Safety and quality within the facility. Partner with operations to ensure finished product is food safe, meets finished product specifications, and results in a high level of customer satisfaction. The QA specialist will be primarily responsible executing essential day to day activities that ensure food safety and customer satisfaction. This person should be a highly organized effective communicator with an inquisitive mind.

Duties and Responsibilities:

  • Partner with Operations to continuously drive the facility's culture toward a higher level of food safety and quality.
  • Support customer, regulatory and 3rd party Quality and Food Safety audits.
  • Facilitate the review and submission of Certificates of Analysis to customers.
  • Perform internal QA/ Food Safety audits and inspections
  • Make any necessary amendments to MIs, FMs, WIs, lab sheets etc. and submit changes under the direction of the Quality Assurance Supervisor.
  • Review, inspect, and release raw ingredients in inventory systems and enter cheese analytical results
  • Submit Vendor Non-Conformances for any non-conforming ingredients and/or product contact packaging under the direction of the Quality Assurance Supervisor.
  • Complete sensory and analytical testing of finished products
  • Support the maintenance of existing certifications such as SQF, Kosher, Halal, and Organic.
  • Ensure effective QA lab operation and accuracy.
  • Enter, trend, and analyze test results to enable proactive decision making.
  • Create and/or update sample product labels as needed.
  • Foster a positive and effective work culture within the facility.
  • Participate in activities such as training and safety programs to enhance overall plant performance.
  • Act as back-up for QA Supervisor in his/her absence
  • Execute essential document review and approval (PC and HACCP documentation)
  • Investigate, find solutions, and implement remedies to customer quality issues and complaints.
  • Assist Quality Supervisor with PEM program including oversight of swabbing program, investigation and mitigation activities.
  • Other duties as assigned.

Required Minimum Qualifications:
Education and Experience
  • Bachelor's degree, preferably related to Biology or Chemistry or equivalent combination of education and experience
  • High school diploma or equivalent required

Necessary Knowledge, Skills, and Abilities
  • Ability to function in a small-scale laboratory
  • General familiarity with computers and comfortable with computer-based tasks.
  • Working knowledge of Microsoft Office, especially Word, Excel, and Outlook.
  • Ability to follow written and oral instructions, as well as be an effective communicator.
  • Strong interpersonal skills with a strong emphasis on teamwork.
  • Demonstratable a capacity for leadership and independent inquiry.
  • Ability to be organized and maintain an organized working environment.
  • Able to read, write, and speak English.
Preferred Knowledge, Skills, and Abilities
  • PCQI (Preventive Controls for Human Food) certified (Required within 3 months of employment, Employer Paid)
  • HACCP certified (will be required within 6 months of employment, Employer Paid)
  • SAP Experience
  • Basic Understanding of Statistics and Data Analysis


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