Job Info
Overview
This is a remote opportunity
Cradlepoint was born in Boise and built for wireless. We are a team of authentic, hard-working, and innovative people driven by a shared vision toConnect Beyond the limits of wired networks. We help customers - big and small, across industries and around the world - utilize LTE and 5G cellular technology to connect people, places, and things, anywhere.We're at the forefront of the Wireless WAN and 5G - the next big waves in networking - and we remain as hungry and humble as the day we started. If you're hungry to be part of something big, come join us.
How Will You Contribute to the Company?
The Public Sector Regional Sales Manager (RSM) for the Central Texas module is responsible for sales within their assigned territory with a mission to provide exceptional customer service and support including but not limited to: new customer acquisition, customer retention, and overall expansion of Cradlepoint's presence through customer meetings, trade-shows/events, channel partner engagement, etc.
The RSM will be in daily contact with current and prospective customers to achieve defined sales metrics. The RSM will provide leadership to his/her territory team with the primary objective of securing new customers within the territory. Working closely with the Inside Sales Team and Sales Engineering, the RSM will lead the territory strategy for all regional sales needs and will deliver on growth targets for that market. This role will support state and local agencies (cities and counties) coupled with educational entities.
Responsibilities
What Will You Do?
- Achieve assigned sales quota on a quarterly basis as defined by forecasting accuracy pipeline development and closing business
- Prepare and deliver a dynamic territory strategy that will result in significant customer expansion across Cradlepoint's product portfolio
- Utilize the sales tools and resources provided by the company to develop an effective prospecting plan while consistently maintaining presence/visibility with existing customers to ensure their satisfaction with their Cradlepoint investments
- Always Demonstrate a sense of urgency to both prospective and existing customers as defined by documented sales activities
- Weekly, with you sales director and/or vice president, review your monthly, quarterly, and annual pipeline and define appropriate actions to drive profitable growth
- Maintain ongoing communication and exceptional service and support to existing customers while mirroring this model to new customers as tracked by sales activities
- Coordinate the involvement of company personnel, including support, service, and management resources, to meet and exceed customers' expectations
- Proactively assess, clarify, and validate customer needs on an ongoing basis and incorporate this information into your territory strategy. This can be achieved through technical updates/refreshers along with regular cadence calls/meetings
- Maintain high customer satisfaction ratings that meet company standards
- Development and maintenance of the company's image and reputation in the marketplace
- Utilize CRM for all aspects of account management: lead generation and contact, accounts set up (following appropriate procedures as developed by A/R) to complete to the order cycle
- Travel to and participate in tradeshows, events, and channel and carrier networking sessions
- Participate in required training and compliance as defined by the company
- Maintain adherence to all policies and procedures
Qualifications - Bachelor's Degree supported by 5+ years of full-time technical and/or carrier sales experience in the public sector arena (state, local government, and education)
- Demonstrated success in sales in the public sector arena as defined by customer portfolio
- Experience with procurement vehicles/contracts specific to the State of Texas (i.e., Texas DIR)
- Relevant strong experience and knowledge in the networking IoT, LTE, and security space
- Recent documented experience managing state of Texas accounts (state agencies and departments)
- Confident self-starter with integrity and accountability; an exemplary track record of consistent achievement in prior roles
- Expertise in implementing and successfully driving and channel sales model
- Highly competitive, and entrepreneurial individual with a desire to tackle challenging opportunities
- A passion for winning, a strong aptitude for business strategy, and excellent collaboration skills
- Outstanding written and oral communication skills
- Strong negotiation and leadership skills
- Decisive problem-solving ability and capability to assess people and situations with accuracy
- Ability to deliver a clear and compelling value proposition to customers/partners
- Demonstrated ability to contribute to a team-oriented environment
- Must currently reside in or near Austin
Why Cradlepoint?At Cradlepoint, we're one team - all in on inclusion. Celebrating the uniqueness of our individual team members across the globe helps us build diverse teams where we all can thrive. Our connected, community-focused culture enables each one of us to perform at our best and fully be ourselves.
Our Cradlepoint values drive everything we do:
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Stay humble and hungry: Be a curious learner, resilient, and competitive.
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Don't point a finger; lend a hand: We are one team! Communicate, provide support, and lift others.
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Make a difference: Prioritize, innovate, differentiate, and think big for customer success. Make a difference in work and in our communities.
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Keep it simple: Eliminate complexity. Reduce time to value.
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Enjoy the ride: Celebrate - appreciate - grow.
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Trust, Respect, and transparency: Be ethical, data-driven, respectful, and straight shooters who share openly.
We are creating the future of global connectivity & community. Come join us. You belong here.
Benefits & Perks: - Competitive salary with a focus on a global market; Annual and Incremental Incentive plans; 401K retirement plans (where available)
- Flexible Time Off with Global Holiday Schedules to promote work-life balance
- Wellness initiatives focused on the health and mental well-being of our team members and their families, including free membership to Headspace (a mindfulness and well-being app), an International Employee Assistance Program, and dedicated quarterly Well-being Days and No Internal Meeting Fridays.
- Ongoing training and development opportunities
- Eligible to participate in customary health and other benefit plans and programs based on location
- Work from home opportunities across our global locations with a culture rooted in inclusion and teamwork
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Cradlepoint's Diversity, Equity, Inclusion, and Belonging mission is to create an inclusive work environment where all employees' differences are celebrated, their thoughts matter, and everyone feels safe to bring their authentic selves to work. We're proud to be an equal opportunity employer and aim to attract, develop, and engage top talent from a diverse candidate pool. It is our policy and commitment to provide equal opportunity employment for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law.
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