Program Manager Tech 2 (Technical Writing)
BC Forward

Redmond, Washington

Posted in IT

$50.00 - $55.00 per hour


Job Info


Program Manager Tech 2 (Technical Writing)

BCforward is currently seeking a highly motivated Program Manager Tech 2 (Technical Writing) (Contractor) for Onsite Work opportunity in Redmond, WA

Position Title: Program Manager Tech 2 (Technical Writing)

Location: : Offsite - Remote - Prefer PST Candidates

Anticipated Start Date: - ASAP

Expected Duration: 2+ Months Contract

Job Type: Contract

Pay: $50.00-$55.00 on w2 only

Summary

* Heavy on the Technical Writing side with Project Management as well. Furthermore, we're looking for someone who can swiftly immerse themselves in our technical product and play a pivotal role in executing previews, establishing demo environments, driving process innovation and learning initiatives, and fostering collaboration across various azure teams to produce comprehensive documentation.

Key projects:

* Working with Support team to identify support documentation and support cases. Candidate would drive products with projects in talking to customers, running processes that the team would need to run the business smoothly

Typical task breakdown and operating rhythm:

* We're seeking a dynamic technical writer with a knack for product/project management and sharp analytical abilities. This role involves diving into support cases to identify recurring user issues and devising strategies to streamline support requirements through enhancements to both public and internal documentation and troubleshooting guides. In addition to this, the ideal candidate will be adept at prioritizing tasks, collaborating with project managers and developers to gather relevant information, and meticulously updating, reviewing, and publishing documentation.

Candidate Requirements

* Years of Experience Required

* 3-4 Years of Previous Experience with Technical Writing, Project Management, and Technical Project

* Degrees or certifications required:

* Computer Science background and degree is a huge plus

* Disqualifiers: No Experience around technology or technological skills then candidate won't be considered.

Top 3 Hard Skills Required + Years of Experience

  • 3-4 years of experience Technical Writing (Writing support tickets and working with that team)
  • 3-4 years of experience with Analytical experience (identify patterns in these cases)
  • 3-4 Years of experience Project Management Experience
  • 3-4 Years of experience Microsoft suite experience (SQL Databases, MSOffice, PowerPoint, Excel)

Benefits:

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format Please reference job code 221955 when responding to this ad.

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Salary Details

This salary was provided in the Job Posting.

$50-$55

Hourly Salary

Job Snapshot

Employee Type
Contractor

Location
Redmond, WA (Onsite)

Job Type
Information Technology

Experience
Not Specified

Date Posted
04/30/2024



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