Program Manager, Brand and Creative
Horizontal Talent

Job Info

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Job Description:

• The Brand and Creative Team consists of a multi-disciplinary team of experts in Strategy, Brand, Creative, Media Production, Web, and Creative Operations.
• The Creative Operations function within Brand and Creative focuses on project and account management, and optimizing processes, tools, and talent.
• We are an evolving function within a dynamic organization, and this role's work will have a direct link to the group's transformation toward its goals.
• We are seeking an experienced and dynamic Program Manager to drive delivery of cross- functional projects across various types of marketing deliverables.
• The Project/Program Management team serves as a key driver of creative, social, content, media, and web projects and programs.
• In this role, you'll have the opportunity to collaboratively deliver work that advances the business and elevates our brand, fusing deep project management skills with expertise in marketing and creative.
• As a member of the Operations team, you'll also have the opportunity to actively participate in shaping and rolling out large scale process initiatives, optimizations and improvements to our tools and workflows.

Responsibilities:

• Lead project execution by developing comprehensive project and resource plans, driving work forward in a collaborative team environment, and bringing clarity of R&Rs and briefs to project teams
• Ensure that progress aligns with expected guidelines, adheres to timelines and maintains high quality
• Proactively manage project obstacles, identify and mitigate risks and issues, and pivot quickly as needed
• Cultivate a collaborative and productive work environment and set a solutions-oriented tone for project teams
• Maintain transparent communication with project teams, leadership and stakeholders
• Maintain precise project documentation and data integrity for reporting, and look for ways to amplify our value to the business using data
• Conduct post-project evaluations to assess success, learn lessons, and recommend future improvements
• Seek opportunities to enhance productivity through process improvements, automation, and technology
• Collaborate with internal customers and Account Managers to identify and coordinate new project requirements and develop project scope
• Develop resourcing strategies and plans, in partnership with people managers, to optimize talent
• Bring expertise in the creative process to driving outstanding results in delivery
• Understand the customer journey and contribute input and suggestions for campaign strategies.
• Be knowledgeable about stakeholders' business, key issues, competitive situation, industry trends, and the projects assigned to the B&C team as well as other communication partners

Required Skills and Experience

• Experience in global brands, in-house, or agency roles within creative, marketing, or integrated communications teams, managing projects across marketing deliverables
• BA/BS degree preferred, PMP or another Project Management Certification welcome
• Solid, demonstrated (5+ years) track record of progression in Project and Program Management
• Highly proficient in project management systems, including Workfront and Jira, with experience resourcing teams and maintaining data and reporting
• Ability to think creatively and strategically, identify and resolve problems while juggling multiple projects. Excellent self-management skills.
• Ability to lead and thrive in dynamic environments, passionate about driving success through positive relationships and operational excellence
• Superior scope/budget stewardship, time management, organization, and prioritization skills
• Proven ability to work in a robust and agile environment, while consistently paying attention to accuracy and quality of work
• Measurable experience managing creative workflows across print, video, digital, and experiential tactics.
• Exceptional communication skills, able to convey high-level concepts and business direction
• Strong problem-solving skills and the ability to navigate ambiguity
• Experience collaborating with Legal, Regulatory, and Clinical departments to develop content

Required Education and Training

• 5+ years of progressive project/program management experience in an in-house creative group, creative agency, or similar environment

Horizontal facilitates valuable and productive conversations between you and potential employers. We can assist you in growing your career by partnering you with employers that offer challenging assignments. For those that join the team, we offer competitive compensation and benefits including medical, dental, vision, and retirement. Check out all we have to offer and how you can become part of the Horizontal Talent Team. The pay range for this role is $65 - $73 per hour. This is not a guarantee of compensation, as final offer amount may vary based on factors including but not limited to experience and geographic location.

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