Working under limited supervision, the program manager will identify target participant audiences, develop study publicity and participant recruitment programs, and implement methodologies for the publicity, recruitment, and enrollment of participants in the " Sleep disparities' role in adolescent fatigue and functioning: A mixed-methods study" in the greater Cleveland area. The program manager will design and implement both community-based publicity and recruitment events, participate in community-based events, and engage the community by developing relationships and a presence within the community to build trust in the community so that both recruiting partner agencies and organizations as well as potential participants are comfortable with participating in the study. The program manager position is vital to the successful conduct of the research study because creation of the study sample is dependent upon this individual's work.
- Collaborate with study leadership to create strategic approaches to identifying and engaging partnerships with various groups/organizations including but not limited to the after-school programs, churches, schools, recreational centers, libraries, and other venues frequented by families with children in the target ages of 11-14 years. Build partnerships with these entities through effective outreach efforts. Design and manage community publicity and recruitment methods. Maintain open communication with partner organizations assisting in publicity and recruitment activities. Working closely with the research staff, monitor and oversee activities for study publicizing, recruiting, and enrolling study participants, and ensure timelines and goals are met. Evaluate outreach efforts, identify areas for improvement, advise leadership of alternative methods/efforts, and implement adjustments. (50%)
- Identify and enroll eligible families to meet enrollment goals. Cultivate relationships with potential study participants; providing education, building trust, and promoting interest in study activities. Work within human research protection processes: create and maintain appropriate protocol documents, perform in-person, telephone, and remote prescreening of potential research participants. Schedule research team visits with potential participants, and act as liaison between families interested in the study and other members of the study team. Create, oversee, and maintain a comprehensive recruitment tracking system that contains contact information of community partners, potential partners, and recruitment venues. Document and maintain records to show effort that may not be reflected in enrollment numbers; publicity and recruitment events conducted, number of attendees, phone calls, messages left, etc. Ensure compliance with IRB approved protocols and maintain data integrity. Maintain adequate supply of promotional materials (30%).
- Facilitate communication and provide regular publicity and recruitment updates at research team meetings. Participate in research group meetings and communicate with the study coordinator and principal investigator to ensure that recruitment is being performed as needed and expected. Attend regular meetings with the principal investigators/ coordinators and collaborators. (10%)
- Provide training and instruction as needed regarding enrollment and data entry procedures for others working on the study. (5%)
- May serve as a co-author on research publications. (1%)
- Perform other duties as assigned in order to maintain effective operation of the study. (4%)
Department: On-going contact with the principal investigator as needed, other study staff. Occasional contact with department administration.
University: Contact as needed with purchasing, human resources, space, and facilities planning, environmental health, safety/contact, Research Administration, IRB, and Sponsored Projects Accounting.
External: Regular contact with community organizations, institutions, and community leaders, as well as with potential study participants. Occasional contact with vendors, other collaborating sub-award institutions regarding on-going project activities.
This position has no direct supervision of staff employees. May assist in training new staff.
Education and experience: Minimum of Bachelor's degree in science, social science, or social work degree and 3 to 5 years of experience in research or community-service settings involving diverse populations. Prefer experience in study-participant recruiting or community and family engagement. Prefer experience in working with children, adolescents, or families. Ability to work independently in the community in order to represent the study, meet organizational partners, cultivate new organizational partners, develop rapport with families, and recruit participants. Prefer familiarity with greater Cleveland area.
- Ability to concisely and effectively communicate study methods, concepts, and design to all groups as appropriate, relevant and indicated.
- Effective and professional interpersonal skills. Demonstrated experience and skill working in a team-oriented environment.
- Ability to facilitate and maintain open communication/collaboration with community organizations, institutions, and leaders.
- Maintain level of confidentiality commensurate with nature of involvement with study participants, study records, family demographic and other information.
- Good problem solving and decision-making skills.
- Excellent verbal and written communication skills.
- Demonstrated willingness to be hands-on and pro-active.
- Ability to multitask, work independently, and set own priorities, while maintaining accuracy and attention to details.
- Ability to work effectively with internal and external colleagues and collaborators. Ability to interact with colleagues, supervisors, and customers face to face.
- Proficient with software programs (e.g., Word, Excel, Powerpoint).
- Proficient in using social media (e.g. Facebook, Instagram, Twitter) for publicity and recruiting.
- Ability to meet consistent attendance.
Work will be split between an office on the CWRU campus and off-campus venues such as partner recruiting agencies, institutions, and organizations, and other locations to publicize the study and recruit participants. Must have a valid Ohio driver's license and will use personal vehicle or have reliable transportation for mostly local travel to participants' home and publicity/recruitment locations. The employee will need to be flexible to work on occasional weekends and during evenings to attend and participate in community/ recruitment events.
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