Product Owner (Paramus, NJ)
CoachUSA

Job Info

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Megabus is seeking a Product Owner to join its rapidly expanding retail organization. The product owner will be responsible for the product's strategic vision, continuous investment, refinement, management and support of the product within our roadmap. In addition, they will deliver value incrementally towards Coach USA broader goals. The megabus product owner will manage a team with a mix of internal and external resources, ensuring that the various threads of the product development and support activities are well coordinated to provide timely value.

In return, you will join our energetic team that values itself on ownership of our products and technologies. In addition, we will invest in your future growth, ensuring you have ample opportunities to refine skills and technology awareness to ensure you are continually growing as an individual.

Core Job Responsibilities include:

· Develops, owns, and executes product roadmap to have the innovation, go-to-market plan, and end-to-end launch of products

· Collaborates with key stakeholders and customers across the organization to develop and socialize the product vision, strategy, features, and prioritization

· Defines and executes the go-to-market plan, working to ensure that product management, marketing, and sales have what they need to be successful

· Translates product roadmap features into well-defined product requirements, including features, user stories, and acceptance test criteria

· Works with cross-functional teams and various stakeholders, including analytics, design/user experience, engineering, and user enablement

· Turns data insights into products with actionable outcomes for the ultimate customer

· Works in an Agile environment and continuously reviews the business needs, refine priorities, outlines milestones and deliverables, and identifies opportunities and risks

· Works with user-focused departments to define the self-service user experience, support, and monitoring for customers

· Prioritizes and maintains the product sprint backlog and balances the requirements of stakeholders

· Develops and maintains appropriate tracking and reporting of product performance post-launch to evaluate future investment

· Leads the product functional design process based on an intimate knowledge of the users and technology

· Develops and maintains appropriate tracking and reporting of product performance post-launch to evaluate future investment

· Works closely with key business owners and stakeholders and the IT delivery teams to ensure high quality, on time, within the agreed to scope and budget

· Captures learnings and improvements through the product lifecycle the Release Management team can apply to future projects within future releases

· Acts as a subject matter expert on the product and ensures that adherence to process is maintained

· Actively develop team members through coaching and mentoring to ensure team members are achieving the necessary standards and are continuing to improve

· Possesses a high degree of proficiency in prototyping, iterative development, and understanding of agile principles

Experience

· Bachelor's degree in Computer Science, business or related scientific discipline

· 10 years of product and project development experience

· 10 years of commercial transportation experience

· Experience working within a Release Management model, either within a technical delivery manager or project manager

· Experience working within the IT Software Delivery Lifecycle and knowledge of key concepts of development and testing

· Experience working within a complex IT environment with a significant volume of change

· Project Management experience or exposure, creating and maintaining a project plan

· Experience in the delivery of high-performance enterprise-scale applications

· Experience working in an Agile environment focused on short delivery timescales

· Experience of working with Atlassian tools (Jira, Confluence)

· Scrum Master certification is a plus

Skills and Qualifications

· Balance of technical knowledge and business acumen

· Customer-first thinking mindset

· Leadership skills, including the ability to motivate and coach others

· Problem-solving skills and the ability to truly own a problem

· Excellent communication skills with the ability to engage, influence, and inspire partners and stakeholders to drive collaboration and alignment

· A high level of accuracy and attention to detail is required

· Proactive self-starter with strong skills and the ability to manage multiple tasks effectively

· Flexible approach and an ability to operate effectively with uncertainty and change

· Driven, self-motivated, enthusiastic and with a "can do" attitude

· Exceptionally well organized with a capacity to handle and digest large amounts of information from a variety of sources

About Coach USA & Megabus:

Coach USA and its subsidiary, Megabus are one of the largest transportation companies in North America, operating more than 2,400 motorcoaches and employing more than 5,000 people. We provide city-to-city, local and inter-city transportation services for communities throughout the US and Canada. Coach USA owns several bus carriers in North America operating scheduled bus routes, long-distance buses, airport shuttles, motorcoach tours, charters, and city sightseeing tours.

Coach USA developed solutions in ticketing, tracking, customer service, revenue management, scheduling, resource optimization, business insights and operational controls. It is time to bring others to ensure travelers have the best and most seamless means to discover, plan and enjoy their commuter, leisure, or shuttle experience.

Coach USA, INC. would love to discuss your qualifications for this position.

To learn more about your next big career change! APPLY NOW! Please upload your resume.

Coach USA is an Equal Employment Opportunity employer. In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.

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