Job Opportunity - Product Operations Specialist
Summary:
The Product Operations Specialist is responsible for supporting the Product Operations Director in the development and implementation of strategies related to Service Experts residential programs. They will participate in cross-functional work teams across Marketing, Sales, Field, Operations, Legal and Supply Chain and they will work externally with existing and new vendor partners. Additionally, this role will actively engage with business stakeholders and customer insights to gain a better understanding of the customer and provide recommendations to improve rendition and cross sell opportunities.
In the role, the Product Specialist is responsible for the support and development of our products and projects to support existing and new business. Additionally, this role will actively engage with critical business stakeholders to gain a better understanding of the customer and field needs to improve customer satisfaction and processes. This position is supported by a Product Operations Director and will be part of the Product Operations Team.
Your efforts and support will have a direct and immediate impact on the company's success. This is a great opportunity for a passionate, customer-centric, data-driven, field-focused, forward-thinking product professional looking to join a growing organization positioned to be the premier provider of essential home services and energy solutions in North America. As an industry undergoing massive shifts in technology and competition, a desire to learn, lead and win is a must.
Key Responsibilities (not limited to):
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