Printer Engineer
Hays

Job Info

---

The end client is unable to sponsor or transfer visas for this position; all parties authorized to work in the US without sponsorship are encouraged to apply.

A Technology Service and Consulting Company is seeking a Printer Engineer in Burbank, CA

Role Description

The Printer Engineer is responsible for organization, inventory, removal, and deployment of Printers essential to the day-to-day operations.

The Printer Engineer provides priority response and resolution for all requested technology deployments and removals, and will enter, order, and sort inventory of the Network Printer storage facilities.

• Troubleshooting/testing of network printers
• Installs, Moves, Adds, and Changes (IMAC) of printers and consumables
• Enter accurate inventory of Network Printer storage facilities
• Test and document hardware issues of Network Printers
• Set up shelving as needed
• Transport printer hardware across our campuses
• Document and report on all work performed
• Acquire, stage, and deploy, printers, and peripherals
• Produce verbal and written status reports with emphasis on high-profile issues
• Adhere to company and business unit policies and standards
• Establish and maintain relationships with service providers, manufacturers, and contractors

Skills & Requirements

• Well-developed sense of urgency
• Self-driven with little direction
• Enthusiasm, resilience, and a positive attitude
• Maintain a professional appearance
• Enjoy working on a team and comfortable sharing responsibilities
• Superior customer service and people skills
• Superior organizational/administrative skills
• Must be an exceptional communicator
• Field experience supporting a variety of technologies and services (see below)
• Advanced technical abilities including solid troubleshooting skills
• Work and complete projects with minimal supervision
• Attention to detail
• Ability to juggle time and resources to meet or exceed expectations in high-profile situations while maintaining professionalism under pressure
• Business Casual Dress
• Reliable transportation
• Lift, carry and transport computer and printer equipment
• HP Network Printer OEM Certification, Windows 7, Windows 10, Mac OS, Active Directory, Video Conferencing, TCP/IP networking, wireless and mobile networking, Microsoft Office Suite, Microsoft Exchange (on-prem and Office 365 cloud), Helpdesk ticketing systems (i.e. ServiceNow), network printing

DAILY TASKS

• Request Fulfillment on Service-Now platform
• Inventory management of Printer Warehouse
• Check and handle compliance and access issues
• Check and handle compliance and administrative tasks

o Profile compliance
o Mandatory classes/Compliance course status
o Performance reviews
o Timesheets

• Check for any upcoming changes and announcements
• Complete all scheduled removals/deployments as scheduled by leadership while maintaining work notes in Service-Now platform

Why Hays?

You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there's a position you really want, you're fully prepared to get it.

Additionally, this position is a contract role where Hays offers you the opportunity to enroll in full medical, dental or vision benefits.

• Medical
• Dental
• Vision
• 401K
• Life Insurance ($20,000 benefit)

Nervous about an upcoming interview? Unsure how to write a new resume?

Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting.

Hays is an Equal Opportunity Employer including disability/veteran.

In accordance with applicable federal and state law protecting qualified individuals with known disabilities, Hays U.S. Corporation will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text 813.336.5570.

Drug testing may be required; please contact a recruiter for more information. #1147707

This job has expired.