Practice Manager
Vein Clinics of America, Inc.

Job Info

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JOB RESPONSIBILITIES:

• Grow the clinic through consultative sales efforts and by delivering a phenomenal clinic experience for new and continuing patients
• Facilitate consult conversion by assisting the patient in developing an acceptable financial plan
• Retain, develop and coach employees such that the clinic has a high-performance team where employees are engaged and patient satisfaction is high
• Establish individual performance objectives for clinic staff that align with the clinic plan
• Monitor performance of staff and the clinic on a weekly basis; provide coaching, feedback and direction where course-correction is required
• Work with colleagues in Marketing & Sales to ensure an exceptional customer experience
• Work with Marketing & Sales to support and execute local programs that drive growth in the clinic
• Ensure the smooth execution of the day-to-day operational aspects of the clinic (staffing, schedules, materials management, pre-authorization, chart maintenance, records maintenance, productivity…)
• Ensure the proper management of payments, patient data into Practice Management System, financial procedures such as the daily close, timely collection of accounts, management of aged receivables
• Along with the clinic staff and Physician, prepare the annual budget and plan for the clinic

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time without notice.

EDUCATION REQUIREMENTS:

Bachelors degree required, preferably in the healthcare field

SKILL REQUIREMENTS:

• Relationship orientation, leadership by example, someone that others aspire to emulate
• Bias to ensuring compliance but observant about the causes of deviations
• Demonstrate a high standard of business ethics and integrity
• Create a culture of openness and accessibility in the clinic
• Comfortable in a customer-facing capacity that involves influencing a sale
• Mature, professional approach to the business and to colleagues
• Bias to action, likes a challenge
• Willing to “do what it takes”
• Strong leadership skills
• Sales and business development experience strongly preferred
• Knowledge of medical software, scheduling, insurance processing and collections preferred
• Fluency in medical office operations (e.g. scheduling, billing, data entry, insurance coding, charge entry, collections, maintenance of medical records, handling elevated patient complaints)
• Ability to prioritize workload, manage time efficiently and meet set deadlines
• Effective written and verbal communication, interpersonal, and organizational skills

This job has expired.