Portfolio Manager - Kuni BMW
Holman Enterprises

Job Info

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At Holman Automotive, we don't just sell and service vehicles - we deliver exceptional customer experiences. We are one of the largest privately-owned dealership groups in the United States, with more than 40 dealership franchises from the East Coast to the Pacific Northwest.

Kuni BMW has an outstanding opportunity for a Portfolio Manager to join the team and the Holman Family!

What will you do?

Our Lease Portfolio Manager is responsible for using a consultative, customer-focused approach to assist customers with their lease-end process and maintaining our loyal portfolio of existing lease and loan accounts performing the following duties:

• Communicate effectively and meet with guests via phone, email, and in person
  
• Build relationships with existing customers beginning at least 6 months prior to the end of their lease
  
• Explain lease return process to customer to ensure that all components are clear and understood
  
• Create compelling proposals to retain customers with the brand and Kuni BMW
  
• Maintain accurate records related to the Lease/Loan Portfolio across CRM and various other systems as needed
  
• Completes all paperwork and arranges for return of vehicle
  
• Assist Pre-Owned Sales Manager with Lease-End tasks
  
• Attends/completes required training and department meetings
  

What are we looking for?

• Must be driven to achieve goals and career success
  
• Work well with customers, Sales team colleagues, and Sales Managers
  
• Demonstrate hard work ethic and high energy
  
• Exhibit excellent customer service skills
  
• Proven ability to prospect and sell in a team oriented environment
  
• High School Diploma, some College preferred
  
• One year of related sales experience and/or training; or equivalent combination of education and experience
  
• Automotive Retail Sales experience preferred
  
• Current, valid driver's license REQUIRED
  
• Professional appearance
  
• Ability to work retail hours of dealership
  
• Computer proficient
  

Holman Enterprises provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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