Parts Coordinator
BC Forward

Job Info

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Parts Coordinator

BC Forward is currently seeking a highly motivated Parts Coordinator for an opportunity in Mattoon, IL 61938

• Position Title: Parts Coordinator
• Location: Mattoon, IL 61938
• Anticipated Start Date: 04/01/2024

Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.

• Expected Duration: 24 Months
• Job Type: Full Time 40 Hours Contract, Onsite
• Pay Range: $23/Hr an hour on W2

Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

Job Description:
Provides assistance and responds to channel partner requests in connection with technical parts issues regarding products. Ensures adequate stock is available for newly introduced equipment.
Coordinates the activities in Customer Care to ensure complete customer satisfaction.

Duties:

• Provides dealer assistance pertaining to incorrect part numbers, substitutions, electronic parts catalog interpretations and machine usage to assure customers get correct parts. Assists the inventory control area by reviewing stock levels with special emphasis on newly introduced equipment.
• Coordinates the resolution of parts problems between parts distribution centers, factories, vendors and dealers regarding parts identification, mixed stock, defective stock or unshipped orders.
• Responds to dealer requests to expedite critical machine down orders through various contacts to assure customers of the most timely delivery of parts.
• Coordinates the activities in the Customer Care area to ensure complete customer satisfaction.
• Processes Machine Down Back Order reports, working with factories, depots, buyers and/or suppliers in an effort to proactively assign promise ship dates and provide customers with the earliest possible availability.
• Trains and assists dealer personnel with electronic ordering and information systems to maintain a high level of support to customers. Writes and prepares product bulletins for publication.

Job Responsibilities:

• The primary responsibility of these roles will be to measure parts in the warehouse and input the data into our packaging spec application.
• Specific instructions will be provided on what measurements need to be made and how to make them.
• Support offsite packaging operations in projects related to safety, quality and productivity.
• Coordinates the resolution of parts problems between parts distribution center, factories, vendors and dealers regarding parts identification, mixed stock, defective stock or unshipped orders
• These roles will be working in a warehouse environment and will require all necessary PPE - safety shoes, safety glasses and gloves. Employees will need to be able to lift parts weighing up to 50 lbs.

Top Must Haves:
- basic Excel, computer knowledge
- Decision making skills
- Ability to look at data sets

Requirements:
-Able to lift 50lbs
-Able to drive Cushman (small, battery operated vehicle - similar to a small golf-cart)
-Comfortable in high traffic warehouse environment
-Able to be on their feet 70% of day
-Able to use simple software applications

Preferred:
- Associate or Bachelor's degree in business, and/or supply chain but not required
- Proficiency with the Microsoft Office Suite
- Experience working with warehouse management systems (SAP)
- Manager open to recent graduates

Benefits:
BC Forward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

About BC Forward:
Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.

BC Forward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

BC Forward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format Please reference job code 220379 when responding to this ad.

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Job Snapshot

Employee Type
Contractor

Location
Mattoon, IL (Onsite)

Job Type
Manufacturing

Experience
Not Specified

Date Posted
03/21/2024

This job has expired.