Part-Time Utility Support Attendant - Hershey's Chocolate World $12+
The Hershey Company

Hershey, Pennsylvania

Posted in IT

This job has expired.

Job Info

Job Location: Hershey, PA
Hourly Pay Rate: $12.00 or more based on experience
Minimum Age: 16 years of age or older
Availability: Requires availability to work daytime, evening, weekend, and holiday shifts

Hershey's Chocolate World is the most popular brand experience in the world. Nearly four million guests visit our location in Hershey, Pennsylvania every year. Our guests come to experience our attractions, enjoy dining in our food court, and shopping for souvenirs, treats, and gifts. Part of what makes our guests' experience so amazing is the exceptional customer service our team provides. In fact, our mission is to create extraordinary impressions through our people. If you would like to be part of the Hershey Chocolate World team that brings our mission to life every day, keep reading to find a career that fits your interest and abilities.

The Utility Support Attendant works with the Utility supervisor staff of Hershey's Chocolate World to maintain the general appearance and sanitation needs of the facility. The primary responsibility involves, but is not limited to, sweeping the floors. Other responsibilities include maintain the appearance of the main entrance windows, organizing strollers, and cleaning restaurant tables. The Utility Support position is designed for a self-motivated, independent, and responsible individual who works well with minimal supervision.

This is a part-time position located in Hershey, Pennsylvania. The company will not provide relocation assistance or other employment benefits for this position. This position has a limited number of weekday daytime shifts during non-peak seasons.

Hershey's Chocolate World requires a focus on exceptional customer service and expects employees to be approachable, courteous, knowledgeable about our products, able to clearly communicate with guests and assist them with questions, and provide general information to guests with a high level of professionalism. Task-specific training will be provided and safety guidelines must be followed. The required skills will be learned primarily through on-the-job training.

Summary of Major Duties/Responsibilities: 

  • Must demonstrate our Customer Service Pledge
  • Must be approachable, showing that our guests are our priority
  • Must initiate contact with our guests by being courteous and greeting them with a smile
  • Must be willing to listen to our guests and provide for their needs
  • Must provide a genuine Thank You to every guest
  • Ensure facility sanitation meets the high-quality standards established by Hershey's Chocolate World
  • Perform general cleaning tasks
  • During weather events, assist with dry mopping the main entrance floor
  • Assist guests with general questions

Minimum knowledge, skills, and abilities required to successfully perform major duties/responsibilities: 

  • Must maintain a neat appearance and adhere to the uniform standards
  • Must be able to push/pull/lift/carry 25 lbs.
  • Must be able to walk or stand for 5-8 hours
  • May require bending/stooping/twisting
  • Requires repetitive motion of the hands/fingers/wrists
  • Must be able to work independently and at a fast pace
  • Must be able to communicate effectively with guests, fellow coworkers, and function effectively as part of a team
  • Working outdoors may be required

Minimum Education and Experience Requirements: 

Education: No formal education is required

Experience: Previous custodial experience is preferred but not required

This description covers the most significant duties performed but may be responsible for other minor-related work assignments.

The Hershey Company is an Equal Opportunity Employer. The policy of The Hershey Company is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws.

The Hershey Company is an Equal Opportunity Employer - Minority/Female/Disabled/Protected Veterans

If you require a reasonable accommodation as part of the application process, please contact the HR Service Center (

This job has expired.

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