Overnight Manager/ Relief Security/ Relief Audit - Paradise Inn - Seasonal - $21.00
Guest Services

Job Info

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Imagine looking back on that time you spent a summer working on an active volcano. Venture through the park to discover waterfalls, streams, coves, lakes, and wildlife on over 260 miles of hiking trails leading through the old-growth forest of the river valleys and the high subalpine meadows on the flanks of Mount Rainier.

Rainier Guest Services manages Jackson Visitor Center and Paradise Inn located high on the mountain with a gorgeous view of Mount Rainier's peak, National Park Inn tucked within the lush forest, and Sunrise Day Lodge with its gorgeous meadows and unequalled skyline. Any one of these could be your home for the summer!

We operate year-round, but because Mount Rainier is one of the snowiest places in the lower 48 states, our primary season is the warmest part of the summer from Memorial Day through Labor Day.

Our team of around 240 dedicated, talented, and friendly associates serve the summer influx of guests who come to the mountain to experience the same serenity, wonder, and magnificence you'll experience every day!

Our Summer 2024 Season Runs May through September!

Overnight Manager/ Relief Security/ Relief Audit - Paradise Inn - Seasonal - $21.00

JOB DESCRIPTION: PARADISE INN OVERNIGHT MANAGER/ SECURITY RELIEF UNIT 8550

JOB SUMMARY
Oversee the overnight staff at Paradise Inn including lobby, kitchen, front desk, and night security. Fills in as relief for Night Security and Night Audit. This position reports to the General Manager.

ESSENTIAL FUNCTIONS

• Respond to overnight guest inquiries and resolve guest concerns and complaints.
  
• Perform the duties of relief night audit.
  
• Assist guests through friendly interactions, answering questions, and completing tasks.
  
• Provide assistance to night security in employee and guest related issues.
  
• Monitor and post changes to payroll as directed.
  
• Gives working direction to night crew to ensure completion of checklists/routine tasks.
  
• Ensure morning staff arrives as scheduled and F&B departments are opened on time.
  
• Ensure employees are in appropriate uniforms and have name tags.
  
• Respond to trouble or fire alarms and correspond with dispatch as required.
  
• Enforce rules and policies to employees within the hotel.
  

SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE

• High School Diploma/G.E.D. equivalent required. Bachelor's degree preferred.
  
• Clerical skills including typing, filing, office machine operations, cash register operation, maintenance of records, and the ability to undertake multiple tasks simultaneously.
  
• Computer proficiency, especially MS Office software suite.
  

• Demonstrated talent for interacting with a wide variety of people; ability to effectively organize and coordinate multiple priorities; ability to learn and develop new skills; ability to problem solve.
  
• Excellent interpersonal, administrative, telephone and other communication skills.
  
• Must have hotel management experience, prior front desk and/or night audit experience is preferred.
  
• Must be able to work overnight.
  

PHYSICAL AND MENTAL REQUIREMENTS

• Move about to accomplish tasks, particularly frequent movements from place to place within the unit. Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment.
  
• Lift, carry, and push up to 5 lbs. regularly, 10-15 lbs. frequently, and up to 30 lbs. occasionally.
  
• Able to stand and walk for extended periods of time and climb multiple flights of stairs regularly.
  
• Speech recognition and clarity, including the ability to understand the speech of guests and co-workers and the ability to speak clearly in order to be understood by same in English. Ability to read and write work-related documents in English.
  
• Physical presence at the job site is essential to perform job duties.
  

EQUIPMENT USED

• Typical office equipment (computer, phone system, fax, copier, scanner), cash register and credit card terminal
  
• Computer-based hotel reservations system
  
• Required Personal Protective Equipment used: gloves
  

Housing Available

• This position is eligible for employee housing with a private room.

DATE LAST MODIFIED: 10/5/23 NON-EXEMPT UNIT 8550

NOTE: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Guest Services, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

This job has expired.