Oracle POS technical lead/Support
Sogeti USA

Job Info

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Sogeti is a leading provider of professional technology services, specializing in Application Management, Infrastructure Management and High-Tech Engineering. Sogeti offers cutting-edge solutions around Testing, Business Intelligence, Mobility, Cloud and Security, combining world class methodologies and the global delivery model, Rightshore®. Sogeti brings together more than 20,000 professionals in 15 countries and is present in over 100 locations in Europe, the US and India. Sogeti is a wholly-owned subsidiary of Cap Gemini S.A., listed on the Paris Stock Exchange.

At Sogeti USA, we are committed to building a long and enduring relationship with our employees and to creating an environment that rewards and empowers. Our mission is to constantly exceed our employees' expectations in the same way that we strive to exceed our clients' expectations. We offer an environment that celebrates innovation and helps you to achieve a good balance between your professional and personal life. We strive to be an employer of choice!

What You'll Do

• At least 10 years- experience with retail or retail-related technology and processes.Retail Store Systems (e.g., POS, Inventory, Merchandising, Promotions, Discounts, Mobile) design, implementation, and/or support.Oracle POS version 14x or similar experience in menu building, configuration management, technical design.Coding Modification within Oracle POS environment modifications.Oracle Retail WebLogic and Database DevOps.Gathering business needs and creating into workable outcomes.Maintaining the knowledge base article and standard operating procedures.Different tools for remote support, release/deployment tools (SCCM).Knowledge management tools (Confluence) and Service Now.Providing Level 3 support and working with extended offshore teams.Providing full Desktop Support Services (Verifone Pin Pad hardware, software, and mobile device).Performing hardware -software and networking troubleshooting of POS Devices like printers, Windows 8 /10 workstations.Providing assistance and support in installation, reimage of windows 8/10 workstations and servers.Developing and improving documentation to support problem analysis and resolution.

Minimum education qualification

• Bachelor's Degree in Computer Science, Computer Engineering, MIS or related field.

The ideal candidate will have:

• Efficient in Microsoft Officeand G Suite, Network/Server/Databasemanagement, Adobe Suite, SQLDeveloper, Linux, Weblogic,Xstore/Xcenter/Xlink/Xadmin, StoreTechnology

The benefits our employees enjoy:

• 401(k) Savings Plan- Matched 150% up to 6%. (Our 401k is in the top 1% of 401(k) plans offered in the US!)
• Medical/Prescription/Dental/Vision Coverage!
• Low-premium and deductible. Plan with free preventive care.
• $12,000 in Tuition Reimbursement
• 100% Company-paid mobile phone plan
• Personal Time Off (PTO)- Ensuring a balance of work and home life

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