Operations Manager - Military Services Group and Contract Services Group
American Water

Job Info

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Share Our Purpose. Be Yourself. Feel Valued.

People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.

We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey.

About American Water
American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water's 6,500 talented professionals leverage their significant expertise and the company's national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

As one of the fastest growing utilities in the U.S., American Water expects to invest $30 to $34 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities.

American Water has been recognized on the 2023 Bloomberg Gender-Equality Indexfor the fifth consecutive year, ranked 18th on Barron's 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency's WaterSense® Excellence Award, among additional state, local and national recognitions.

For more information, visit amwater.com and join American Water on LinkedIn, Facebook, Twitter and Instagram.

In September 2015, we were awarded a 50-year contract to own, operate, renew, and replace the water and wastewater systems serving Vandenberg Space Force Base in California. The systems serve over 800 facilities over 99,000 acres. The water system includes four wells, five pumping stations, 15 tanks, and over 750,000 linear feet of distribution pipe.The wastewater collection system consists of 15 sewer lift stations, over 650 manholes, and nearly 200,000 linear feet of sewer main. If you are an experience Operations Manager, apply now!

Job Details

Salary range for this position is $78,000 - $125,250 annually.

The base salary range represents a good faith salary range for this position. This position is eligible for annual incentive pay and has the opportunity for continued salary growth. If you are hired at American Water your base salary compensation will be determined based on factors such as market, geography, skills, education and/or experience. At American Water, we are committed to pay equity. In addition to compensation, you will be offered a comprehensive benefits package including 401(k),Defined Contribution Plan, Employee Stock Purchase Plan, medical, prescription, dental and vision coverage, plus disability, paid time off, life insurance, voluntary benefits, health and wellness programs and much more! American Water is also proud to offer employees learning opportunities and work experiences to grow professionally!

Primary Role

Position assists Military and CSG's facilities to meet contractual and regulatory requirements from an operations and maintenance perspective.

Key Accountabilities

• Ensure safe and reliable operations of utility systems. Assist installations to maintain compliance to environmental and safety regulations. Provide training of staff where required. Troubleshoot operations and develop Standard Operating Procedures if needed.
• Water Regulatory Compliance. Assist local staff and business leadership in maintaining compliance of water and wastewater regulations. Providing support, review and validations tasks related to sample scheduling, collections, and reporting.
• Maintain contractual compliance. Support contract compliance including all aspects of the administrative portions of the contract in accordance with the Contract Compliance System.
• Develop and Maintain Operational Support Manuals and Processes. Support Installations in developing and standardizing O&M manuals and other documents and processes. Institute new operations and maintenance programs to improve overall contract delivery.
• Manage and Support the transition of new contracts. Substitute for and support Utility Manager during 90-day transitions which include supporting recruitment, procurement, and setting up regulatory, health and safety, operations inventories, etc.
• Support Business Development. Attend water and wastewater facility evaluations and provide operations and maintenance advice to support cost and technical proposals. Assist in the development of pricing for new projects under existing contract.

Knowledge/Skills

• Documented project management skills.
• Strong IT skills - proficient in MS Office especially Excel, Word, and familiarity with MS Project and Power Point.
• Strong communication skills both written & oral.
• Highly motivated, innovative, flexible & enthusiastic attitude.
• Must have ability to interact with a diverse range of individuals and possess excellent functional / technical skills.
• Negotiation and public speaking experience a must.
• Role requires a minimum of 10 years business experience with knowledge of the regulated water / wastewater utility industry operations in an active technical management role preferred.
• Minimum 10 years' experience with working knowledge of all aspects of water and wastewater utility management.
• Strong managerial skills. Minimum 5 years in managing a staff.

Experience/Education

• BA/BS preferred or relevant equivalent experience.
• Wastewater operator license preferred.
• Minimum of 4 years of experience in Privacy, IT Security, Compliance, Audit, Legal.

Certifications & Licenses

• California Water Distribution Operator Grade 4
• California Water Treatment Operator Grade 2

Travel Requirements

• 30%
• Must possess a valid, active state driver's license and the ability to pass a motor vehicle background check.

Work Environment

• Office plus visits/meetings on current and future installations.
• In addition to American Water's pre-employment screenings, this position requires the ability to pass a Department of Defense background check for access to the military installation.
  

Competencies

Prioritizes & Role Models Safety

Self-Awareness

Develops Talent

Plans, Aligns, & Directs

Drives Engagement

Decision Quality

Join American Water...We Keep Life Flowing™

American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.

Nearest Major Market: Santa Barbara
Nearest Secondary Market: Santa Maria

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