Operations Manager
PayPal Inc.

Job Info

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Who we are

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives. We're a purpose-driven company, and our beliefs are the foundation of how we conduct business every day. We're guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Collectively, these values inspire us to work together as One Team with our customers at the center of everything we do, and to take care of ourselves, each other, and the communities in which we live and work. We challenge the status quo, ask questions, and find solutions. Join us as we enable the hopes, dreams, and ambitions of millions of people around the world.

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Job Description Summary:
The Operations Manager will manage the second shift operations, facilities, and people in our 45,000 square foot Blandon, PA warehouse. Reporting to the Site Director the Operations Manager will:

• Oversee the second shift hourly workforce, including 40-60 hub specialists and three supervisors, with this number expected to grow significantly in the coming months
• Facilitate continued rapid growth by creating and executing strategic plans to accommodate increased unit volume and make optimal use of space available
• Continually improve and build upon existing processes by identifying areas of improvement, designing solutions with measurable impacts in mind, and executing such fixes
• Maintain a safe work environment by actively building and reinforcing safety standards at the site
• Recruit, hire, and train a world-class workforce of specialists and supervisors
• Ensure efficient day-to-day operations of the warehouse to meet and exceed target under-the-roof KPI's
• Collaborate with the senior operations team to develop and streamline warehouse procedures
• Build and maintain an amazing work culture by instilling a team-oriented sense of camaraderie amongst the specialist population and devising reward systems that incentivize great work and collaboration. Our goal is to cement Happy Returns as a top workplace within the PA area.
• You will be the face of the site, so prepared to host partners, customers, and vendors as necessary.

Job Description:
RequirementsWe are looking for someone with:•B.S. or B.A. degree•6+ years' experience managing in a fast-moving warehouse environment•3+ years' experience managing supervisory employees•Experience in an ultrafast-scaling organization and/or excitement to be a part of one - we are disrupting a multi-billion dollar industry and are expecting tremendous growth in the near-term•Proven ability to effectively motivate, develop, and manage 30+ employees. Our culture is a critical part of our success, and you need to help drive it.•Fine-tuned attention to detail - our retailer partners depend on us to return their products to them in perfect condition•Excitement for working in a start-up environment with high level of ambiguity and change•Strong project management and continuous improvement skills•A long-term perspective on career development and desire to grow professionally within the company

Subsidiary:
Happy Returns

Travel Percent:
0

For more than 20 years, PayPal has remained at the forefront of the digital payment revolution. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, our open digital payments platform gives PayPal's 400 million active account holders the confidence to connect and transact in new and powerful ways. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying, or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom, enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

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